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- Tasks: As a Mystery Shopper, you'll evaluate customer service and provide feedback.
- Company: Customer Perceptions is a leading market research company focused on enhancing customer experiences.
- Benefits: Enjoy flexible working hours and earn approximately £24 per hour based on your shopping activities.
- Why this job: This role offers a fun way to earn money while helping businesses improve their service.
- Qualifications: You need good observational skills and a strong command of English, both written and spoken.
- Other info: Work at your own pace and choose shops that fit your schedule.
Customer Perceptions are recruiting Mystery Shoppers in N. Ireland.
Flexible working hours are available to suit your needs. NOTE: our fees are on a per shop basis, so you can do approx 3 in an hour so therefore hour rate approx. £24.
All you need is:
- Good observational skills
- The ability to recognise outstanding customer service
- A strong grasp of written and spoken English
Mystery shopping is an idea…
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Mystery Shopper employer: Customer Perceptions Ltd
Contact Detail:
Customer Perceptions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mystery Shopper
✨Tip Number 1
Familiarise yourself with the types of businesses you might be shopping at. Understanding their customer service standards and what makes a great experience will help you provide valuable feedback.
✨Tip Number 2
Practice your observational skills by visiting local shops and taking notes on your experiences. This will help you refine your ability to notice details that matter in mystery shopping.
✨Tip Number 3
Network with other mystery shoppers or join online forums. Sharing experiences and tips can give you insights into what companies are looking for and how to excel in your evaluations.
✨Tip Number 4
Stay organised and keep track of your assignments and deadlines. Being punctual and reliable is key in this role, as it reflects your professionalism and commitment to the job.
We think you need these skills to ace Mystery Shopper
Some tips for your application 🫡
Understand the Role: Familiarise yourself with what being a Mystery Shopper entails. Research the responsibilities and expectations to ensure you can demonstrate your understanding in your application.
Highlight Relevant Skills: Emphasise your observational skills and ability to recognise outstanding customer service in your CV and cover letter. Provide specific examples of how you've used these skills in previous roles or experiences.
Showcase Your Communication Skills: Since a strong grasp of written and spoken English is essential, make sure your application is well-written and free of errors. Consider including a brief writing sample if possible.
Tailor Your Application: Customise your CV and cover letter for the Mystery Shopper position. Use keywords from the job description to align your experience with what the company is looking for.
How to prepare for a job interview at Customer Perceptions Ltd
✨Showcase Your Observational Skills
During the interview, be prepared to discuss your observational skills in detail. Share examples of situations where you noticed important details that others might have missed, as this is crucial for a Mystery Shopper role.
✨Demonstrate Customer Service Recognition
Be ready to explain what outstanding customer service looks like to you. You might want to provide examples from your own experiences as a customer, highlighting what impressed you and why it stood out.
✨Communicate Clearly
Since a strong grasp of written and spoken English is essential, practice articulating your thoughts clearly. You could even prepare answers to common interview questions to ensure you express yourself confidently.
✨Flexibility is Key
Emphasise your flexibility regarding working hours. Since the role offers flexible working, mention how you can adapt your schedule to meet the needs of the job, which shows your commitment and willingness to take on the role.
