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For Companies At a Glance
- Tasks: Manage and grow partnerships to enhance customer engagement and drive revenue.
- Company: Customer.io, a leading platform for automated communication.
- Benefits: Attractive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real impact on customer communication strategies.
- Qualifications: Experience in channel management and strong relationship-building skills.
- Other info: Fast-paced environment with a focus on innovation and collaboration.
The predicted salary is between 28800 - 48000 £ per year.
About Customer.io
Over 8,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. Partners play a meaningful role in how we grow.
Senior Channel Account Manager in London employer: Customer.io
Contact Detail:
Customer.io Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Channel Account Manager in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. A friendly chat can give us insights into the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching Customer.io's products and services. Knowing how they help companies send smarter messages will show that we’re genuinely interested and ready to contribute.
✨Tip Number 3
Practice common interview questions, but also be ready for situational ones. Think about how you’ve handled challenges in previous roles and be ready to share those stories with us.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and shows our enthusiasm for the role. Plus, it’s just good manners!
We think you need these skills to ace Senior Channel Account Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that are most relevant to the Senior Channel Account Manager role. We want to see how your background aligns with our mission at Customer.io, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for the role. Use it to highlight your passion for automated communication and how your experience can help us grow. Keep it engaging and personal!
Showcase Your Data Skills: Since we thrive on real-time behavioural data, make sure to mention any experience you have with data analysis or using data to drive decisions. We love seeing how candidates can leverage data to enhance communication strategies.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Customer.io!
How to prepare for a job interview at Customer.io
✨Know Your Stuff
Before the interview, make sure you understand Customer.io's platform and how it helps businesses communicate effectively. Familiarise yourself with their features, like automated messaging and real-time data usage, so you can discuss how your experience aligns with their goals.
✨Showcase Your Partnership Skills
As a Senior Channel Account Manager, you'll need to demonstrate your ability to build and maintain strong relationships. Prepare examples of past partnerships you've developed and how they contributed to growth. Be ready to discuss strategies for engaging partners effectively.
✨Prepare for Behavioural Questions
Expect questions that assess your problem-solving and decision-making skills. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Think of specific scenarios where you overcame challenges in channel management or improved partner performance.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about Customer.io's future plans for partnerships or how they measure success in channel management. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
