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For Companies At a Glance
- Tasks: Drive sales growth through strategic partnerships and innovative commercial opportunities.
- Company: Join a respected publication in the Customer Experience industry.
- Benefits: Remote work, competitive salary, performance-based commission, and career growth.
- Why this job: Work with global vendors and make a real impact in the CX space.
- Qualifications: Proven B2B sales experience and ability to engage senior decision makers.
- Other info: Enjoy a flexible, remote-first culture with high ownership and autonomy.
The predicted salary is between 36000 - 60000 £ per year.
Customer Experience Magazine (CXM) is a publication focused on CX news, thought leadership and practical industry insight. CXM is the media arm of Awards International, a global organisation behind the world’s leading Customer Experience Awards and communities. We are looking for a Senior Sales Executive with proven experience in B2B events and media sales to drive commercial growth through strategic partnerships, advertising, sponsorship and event-related commercial opportunities. This is a remote role based in the UK, with an international remit.
The majority of our clients are Customer Experience (CX) vendors across North America and Europe and the UK, including organisations in:
- CCaaS (Contact Centre as a Service)
- Agentic AI / AI customer service platforms
- Customer Engagement platforms
- VoC / analytics solutions
- CX consulting and transformation space
Key Responsibilities
- Build and manage a high-quality pipeline of CX vendor accounts across North America & Europe
- Consistently deliver commercial performance in a structured, target-driven environment
- Consultative Selling (Client Objectives First)
- Run senior-level discovery calls to understand vendor objectives such as:
- brand awareness and category leadership
- demand generation / lead acquisition
- thought leadership positioning
- product launches and market expansion
CXM Commercial Solutions (What You’ll Sell)
- You will be responsible for selling CXM’s commercial offering, including:
- Exhibition spaces at CXM Summit
- Brand and demand generation campaigns (multi-channel)
- Awards sponsorship opportunities
- On-site video coverage packages (event interviews, brand content, post-event assets)
Required Experience & Skills
Must-Have
- Proven track record in B2B sales within events and/or media
- Ability to sell to senior decision makers (Head of Marketing, VP, Director level)
- Strong commercial judgement: pricing, negotiation, packaging, and closing
- Strong CRM discipline and structured pipeline management
- Comfortable working in a fast-paced, performance-driven environment
Nice-to-Have
- Experience selling to vendors / solution providers (CX, SaaS, tech, or B2B services)
- Familiarity with the CX industry landscape (CCaaS, Agentic AI, VoC, customer engagement)
- Experience selling into North America and/or global accounts
- Experience using outbound and prospecting tools such as Sales Navigator, Apollo, Dripify, Lusha, and similar sales engagement / lead generation platforms
Why Join CXM / Awards International?
- Be part of an established and respected international brand in the CX space
- Work with leading global vendors and senior decision makers
- Sell a portfolio that combines media + community + events (not just one channel)
- Remote-first working culture with flexibility, autonomy and a strong performance mindset
- Competitive salary and performance-based commission structure
- High ownership role with clear commercial impact and long-term growth opportunities.
How to Apply
You can apply via LinkedIn, or by emailing vuk@awardsinternational.com. Please include your CV, and we would also welcome a short cover letter outlining your relevant experience and why you’re a strong fit for this role. Application deadline: 20 February.
Senior Sales Executive employer: Customer Experience Magazine (CXM)
Contact Detail:
Customer Experience Magazine (CXM) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Executive
✨Tip Number 1
Network like a pro! Reach out to your connections in the CX industry and let them know you're on the hunt for a Senior Sales Executive role. Personal referrals can make a huge difference, so don’t be shy about asking for introductions.
✨Tip Number 2
Prepare for those discovery calls! Research potential clients thoroughly and come armed with insights about their business. This shows you’re not just selling; you’re genuinely interested in helping them achieve their objectives.
✨Tip Number 3
Practice your pitch! Whether it’s for a casual chat or a formal meeting, being able to articulate how CXM’s offerings can benefit potential clients is key. Tailor your message to resonate with their specific needs and challenges.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior Sales Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Sales Executive role. Highlight your B2B sales experience, especially in events and media, and showcase any relevant achievements that align with the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that demonstrate your consultative selling skills and your understanding of the CX industry.
Showcase Your Commercial Acumen: In both your CV and cover letter, emphasise your strong commercial judgement. Talk about your experience with pricing, negotiation, and closing deals, as these are key skills we’re looking for.
Apply Through Our Website: While you can apply via LinkedIn or email, we encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Customer Experience Magazine (CXM)
✨Know Your CX Landscape
Before the interview, dive deep into the Customer Experience (CX) industry. Familiarise yourself with key players, trends, and challenges in areas like CCaaS and AI customer service platforms. This knowledge will help you speak confidently about how your experience aligns with the company's needs.
✨Showcase Your Sales Success
Prepare specific examples of your past B2B sales achievements, especially in events and media. Be ready to discuss how you’ve built and managed pipelines, closed deals, and met targets. Use metrics to quantify your success, as numbers speak volumes in sales.
✨Master Consultative Selling
Since the role emphasises consultative selling, practice how you would approach senior-level discovery calls. Think about how to ask insightful questions that uncover client objectives and demonstrate your ability to tailor solutions to their needs.
✨Be Ready for Role-Play Scenarios
Expect some role-play during the interview where you might need to pitch a CXM solution or handle objections. Practising these scenarios can help you feel more comfortable and showcase your sales skills effectively.
