At a Glance
- Tasks: Service and maintain security systems like CCTV and Intruder Alarms.
- Company: Join a dynamic team focused on security solutions and customer satisfaction.
- Benefits: Enjoy competitive pay, call-out compensation, and a supportive work environment.
- Why this job: Great opportunity to develop skills in a growing field with hands-on experience.
- Qualifications: Experience with security systems and strong problem-solving skills are essential.
- Other info: Flexible call-out rota with additional compensation for emergency responses.
The predicted salary is between 30000 - 42000 £ per year.
Job Title: Security Service & Maintenance Engineer Location: Within easy reach of the M25 (Engineers based in Watford, Thurrock & Cambridge would be ideal) Job Type: Full-Time Key Responsibilities: Service, maintain, and repair security systems including CCTV, Access Control, and Intruder Alarms. Conduct routine maintenance and emergency call-outs as scheduled. Diagnose and rectify faults with a focus on minimising system downtime. Ensure compliance with industry standards and regulations. Provide excellent customer service, maintaining professional relationships with clients. Keep accurate records of work performed and materials used. Requirements: Proven experience in servicing and maintaining security systems, specifically CCTV, Access Control, and Intruder Alarms. Familiarity with systems such as C-cure, Genetec, Gallagher and Lenel is preferable but not essential. Strong diagnostic and problem-solving skills. Ability to work independently as well as part of a team. Excellent communication skills. Valid UK driver’s license. Flexible to be on a call-out rota (1 in 12 weeks), with compensation of £400 per week on call and £100 per call-out. Benefits: Competitive salary based on experience. BHSF Benefit Scheme Call-out compensation. Opportunities for professional development and training. Company vehicle & tools provided. Supportive & collaborative work environment.
Security Service & Maintenance Engineer employer: Custom Intelligent Security
Contact Detail:
Custom Intelligent Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Service & Maintenance Engineer
✨Tip Number 1
Make sure to highlight your hands-on experience with security systems like CCTV, Access Control, and Intruder Alarms during your conversations. This will show that you have the practical skills needed for the role.
✨Tip Number 2
Familiarize yourself with the specific systems mentioned in the job description, such as C-cure, Genetec, Gallagher, and Lenel. Even if you haven't worked with them directly, showing knowledge about these systems can set you apart.
✨Tip Number 3
Demonstrate your problem-solving abilities by preparing examples of past experiences where you diagnosed and fixed faults in security systems. This will illustrate your capability to minimize system downtime effectively.
✨Tip Number 4
Since excellent customer service is a key responsibility, think of ways you've maintained professional relationships with clients in previous roles. Be ready to share these experiences to showcase your communication skills.
We think you need these skills to ace Security Service & Maintenance Engineer
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your proven experience in servicing and maintaining security systems, particularly CCTV, Access Control, and Intruder Alarms. Use specific examples from your past roles to demonstrate your skills.
Showcase Diagnostic Skills: Detail your strong diagnostic and problem-solving skills in your application. Provide examples of how you've successfully diagnosed and rectified faults in security systems to minimize downtime.
Emphasize Customer Service: Since excellent customer service is a key responsibility, include examples of how you've maintained professional relationships with clients in previous positions. This will show that you understand the importance of client satisfaction.
Tailor Your Application: Customize your CV and cover letter to align with the job description. Mention familiarity with systems like C-cure, Genetec, Gallagher, and Lenel if applicable, even if it's not essential, as it can set you apart from other candidates.
How to prepare for a job interview at Custom Intelligent Security
✨Showcase Your Technical Skills
Be prepared to discuss your experience with security systems, particularly CCTV, Access Control, and Intruder Alarms. Highlight specific projects or challenges you've faced and how you resolved them.
✨Demonstrate Problem-Solving Abilities
Expect questions that assess your diagnostic skills. Prepare examples of past faults you've diagnosed and rectified, focusing on your thought process and the steps you took to minimize downtime.
✨Emphasize Customer Service Experience
Since maintaining professional relationships with clients is crucial, share instances where you provided excellent customer service. Discuss how you handled difficult situations and ensured client satisfaction.
✨Prepare for Scenario-Based Questions
Think about potential scenarios you might encounter in the role, such as emergency call-outs or compliance issues. Be ready to explain how you would handle these situations effectively.