Security Service & Maintenance Engineer Apply now
Security Service & Maintenance Engineer

Security Service & Maintenance Engineer

Newcastle upon Tyne Full-Time 30000 - 42000 £ / year (est.)
Apply now
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At a Glance

  • Tasks: Service and maintain security systems like CCTV and Intruder Alarms.
  • Company: Join a supportive team focused on security solutions.
  • Benefits: Enjoy competitive pay, call-out compensation, and professional development opportunities.
  • Why this job: Be part of a collaborative environment while making a real impact in security.
  • Qualifications: Experience with security systems and strong problem-solving skills required.
  • Other info: Flexible call-out rota with additional compensation.

The predicted salary is between 30000 - 42000 £ per year.

Job Title: Security Service & Maintenance Engineer Location: Within easy reach of the M25 (Engineers based in Watford, Thurrock & Cambridge would be ideal) Job Type: Full-Time Key Responsibilities: Service, maintain, and repair security systems including CCTV, Access Control, and Intruder Alarms. Conduct routine maintenance and emergency call-outs as scheduled. Diagnose and rectify faults with a focus on minimising system downtime. Ensure compliance with industry standards and regulations. Provide excellent customer service, maintaining professional relationships with clients. Keep accurate records of work performed and materials used. Requirements: Proven experience in servicing and maintaining security systems, specifically CCTV, Access Control, and Intruder Alarms. Familiarity with systems such as C-cure, Genetec, Gallagher and Lenel is preferable but not essential. Strong diagnostic and problem-solving skills. Ability to work independently as well as part of a team. Excellent communication skills. Valid UK driver’s license. Flexible to be on a call-out rota (1 in 12 weeks), with compensation of £400 per week on call and £100 per call-out. Benefits: Competitive salary based on experience. BHSF Benefit Scheme Call-out compensation. Opportunities for professional development and training. Company vehicle & tools provided. Supportive & collaborative work environment.

Security Service & Maintenance Engineer employer: Custom Intelligent Security

As a Security Service & Maintenance Engineer, you will thrive in a supportive and collaborative work environment that values your expertise and fosters professional growth. With competitive salaries, comprehensive benefits including call-out compensation, and opportunities for ongoing training, our company is dedicated to ensuring your success while you maintain essential security systems across the M25 area. Join us to be part of a team that prioritizes excellent customer service and compliance with industry standards, all while enjoying the advantages of working in vibrant locations like Watford, Thurrock, and Cambridge.
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Contact Detail:

Custom Intelligent Security Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Security Service & Maintenance Engineer

✨Tip Number 1

Familiarize yourself with the specific security systems mentioned in the job description, like CCTV and Access Control. Having hands-on experience or knowledge about these systems will give you an edge during the interview.

✨Tip Number 2

Highlight your problem-solving skills by preparing examples of past experiences where you successfully diagnosed and rectified faults in security systems. This will demonstrate your capability to minimize system downtime.

✨Tip Number 3

Since customer service is a key responsibility, think of instances where you've maintained professional relationships with clients. Be ready to discuss how you handle customer interactions positively.

✨Tip Number 4

Make sure to emphasize your flexibility regarding the call-out rota. Being open to this aspect shows your commitment and willingness to go the extra mile for the team and clients.

We think you need these skills to ace Security Service & Maintenance Engineer

Experience with CCTV systems
Knowledge of Access Control systems
Familiarity with Intruder Alarms
Strong diagnostic skills
Problem-solving abilities
Customer service orientation
Attention to detail
Ability to work independently
Team collaboration skills
Record-keeping proficiency
Understanding of industry standards and regulations
Flexibility for call-out duties
Valid UK driver's license

Some tips for your application 🫡

Highlight Relevant Experience: Make sure to emphasize your proven experience in servicing and maintaining security systems, particularly CCTV, Access Control, and Intruder Alarms. Use specific examples from your past roles to demonstrate your skills.

Showcase Diagnostic Skills: Detail your strong diagnostic and problem-solving skills in your application. Mention any specific instances where you successfully diagnosed and rectified faults, as this is a key responsibility of the role.

Emphasize Customer Service: Since providing excellent customer service is crucial, include examples of how you've maintained professional relationships with clients in previous positions. This will show that you understand the importance of client interaction.

Include Compliance Knowledge: Mention your understanding of industry standards and regulations related to security systems. This can set you apart from other candidates and demonstrate your commitment to maintaining compliance.

How to prepare for a job interview at Custom Intelligent Security

✨Show Your Technical Expertise

Be prepared to discuss your experience with security systems, particularly CCTV, Access Control, and Intruder Alarms. Highlight specific projects or challenges you've faced and how you resolved them.

✨Demonstrate Problem-Solving Skills

Expect questions that assess your diagnostic abilities. Prepare examples of past faults you've diagnosed and the steps you took to rectify them, emphasizing your focus on minimizing downtime.

✨Emphasize Customer Service

Since maintaining professional relationships with clients is crucial, be ready to share experiences where you provided excellent customer service. Discuss how you handle difficult situations and ensure client satisfaction.

✨Prepare for Scenario-Based Questions

You might be asked how you would handle emergency call-outs or routine maintenance. Think through potential scenarios and articulate your approach, showcasing your ability to work independently and as part of a team.

Security Service & Maintenance Engineer
Custom Intelligent Security Apply now
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