At a Glance
- Tasks: Service and repair heating systems and gas appliances for private customers.
- Company: Family-run business with a focus on quality service and employee satisfaction.
- Benefits: Private healthcare, flexible hours, anniversary bonuses, and all tools provided.
- Why this job: Join a supportive team and develop your skills in a rewarding environment.
- Qualifications: Gas Safe registered with 5 years of independent experience required.
- Other info: Opportunities for training and career growth, plus a family-like atmosphere.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Overview
We are currently looking for a Gas Service and/or breakdown engineer. Our work is all private and mainly domestic work and we have worked on projects at Windsor Castle through to Aston Martin F1 team. We also have a very close relationship with Worcester Bosch.
Our core business is fitting, servicing and repairing boilers, heating systems, Air conditioning, bathrooms and gas fires for private domestic customers to a very high standard.
Benefits
- Private Axa healthcare for you and your family
- Anniversary bonuses
- All power tools and main kit provided
- Flexible working options
- Modern, wrapped, fully fitted van
- A real focus on training and development
- Guarantee of an apprentice (install engineers)
Responsibilities
- We are looking for someone who is able to service & repair heating & hot water systems to a high standard, also part of the job involves small plumbing jobs.
- The main work would be calling out to private domestic customers to service their gas appliance or repair it.
- We would like the engineer to have good communication skills and be able to work well under pressure.
- Gas safe Registered is a must. Having OFTEC and LPG is desirable but not essential.
- Working week is 40 hours, Monday to Friday 8am to 5pm.
- Overtime and weekends are an option.
- We will supply a new, sign written van with all the main power tools and equipment, iPhone for work communications, fuel card and uniform.
- Holidays are 28 days per year including bank holidays.
- The work for this role will mainly be based within a 30 mile radius of Rugby but may extend past that.
- You must have a NVQ or have been on a recognised apprentice route and you must have a minimum of 5 years independent experience Servicing gas/oil boilers and systems before applying for this role.
- Pay is fully negotiable.
About the company & training
We are a business that works proactively when it comes to employment and always pays someone what they are worth regardless of how long they have been here. We truly feel that if we pay someone their worth and look after that person they will become a loyal and satisfied person and it’ll show in their work.
We have a great team in place to offer “on the tools” support with our installation manager and service & operations director bringing a high level of support when needed on site. We also have a full time delivery driver so waiting for parts to arrive on site is minimal.
We also invest heavily in training, we want all of our engineers to hold the core gas, LPG, OFTEC, unvented and so on, as you’ll see from a search on us on the Gas Safe website you’ll see most engineers have LPG etc. We attend many manufacturers courses and can upskill a new employee with any additional qualifications including Air conditioning and renewable qualifications if needed. Our training scheme normally starts 12 months after starting the job.
Being a family business we hope the same family “feel” and family principals come across with how we handle the business and how we handle situations.
At Custom Heat we stick to what we do best, delivering a first class job and service that gives customers peace of mind every time.
After 12 months
- Private Axa health care for you AND your family including pre existing health conditions.
- A guarantee of an apprentice full time (if you want an apprentice)
- Continuous employment gifts of all expenses paid holidays (via TUI) including spending money and free additional holiday days for 10, 15 20, etc years served with the company. The longer the time, the bigger the holiday!
- Flexi-time for people needing to work different hours to cater for home life.
- Job referral, if you refer another gas engineer we will pay you ÂŁ500 to ÂŁ1000 depending on what job they do.
- Guaranteed development and training program so its clear you can see all the training and development goals for the following 12 months.
- As a minimum we hold annual pay reviews but will change wages to suit the the individual person’s growth and commitment.
- Any kit you need to carry the work out. We have no restriction on kit and carrying the right tools to do the job.
If you think you’re a good fit for the us, apply here with your CV and we’ll be in touch in a few days.
We are a family business and aim to keep a supportive, professional environment.
Being a private domestic-focused operation, most work surfaces locally and we operate within a 30 mile radius of Rugby, with potential extension.
We are seeking a candidate who can contribute to a high standard of service and ongoing professional development.
If you think you’re a good fit for the us, apply here with your CV and we’ll be in touch in a few days.
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Service and Breakdown Engineer employer: Custom Heat Limited
Contact Detail:
Custom Heat Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service and Breakdown Engineer
✨Tip Number 1
Get to know the company! Research Custom Heat and their projects, like the work at Windsor Castle. This will help you tailor your conversation during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your communication skills. Since good communication is key for this role, try role-playing common scenarios with a friend or family member. This will help you feel more confident when talking to potential employers.
✨Tip Number 3
Network with other professionals in the industry. Attend local events or join online forums related to gas engineering. You never know who might have a lead on a job or can offer valuable advice!
✨Tip Number 4
Don't hesitate to apply through our website! We love seeing passionate candidates who are eager to join our family business. Your CV is just the start; let your personality shine through in any follow-up conversations!
We think you need these skills to ace Service and Breakdown Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with gas appliances and any relevant qualifications. We want to see how your skills match up with what we do, so don’t be shy about showcasing your expertise!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about the role and how you can contribute to our family business. A personal touch goes a long way in making your application stand out.
Show Off Your Communication Skills: Since good communication is key in this role, make sure your application reflects that. Use clear and concise language, and don’t forget to mention any experiences where you’ve successfully interacted with customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Custom Heat Limited
✨Know Your Stuff
Make sure you brush up on your technical knowledge about gas appliances, heating systems, and plumbing. Be ready to discuss your past experiences in servicing and repairing these systems, as well as any specific projects you've worked on that relate to the role.
✨Show Off Your Communication Skills
Since this role involves interacting with private domestic customers, practice how you communicate complex technical information in a simple way. Think of examples where you've successfully resolved customer issues or explained technical details clearly.
✨Demonstrate Your Problem-Solving Abilities
Prepare to discuss scenarios where you've had to troubleshoot and resolve issues under pressure. Highlight your ability to think on your feet and provide solutions quickly, especially in high-stress situations.
✨Emphasise Your Commitment to Training
The company values ongoing professional development, so be sure to mention any additional qualifications you have or training courses you've attended. Express your enthusiasm for further training opportunities and how you plan to grow within the role.