Service & Breakdown Engineer – Birmingham

Benefits included with this role:

• Private AXA healthcare for you and your family
• Anniversary bonuses
• All power tools and main kit provided
• Flexible working options
• Modern, wrapped, fully fitted van
• A real focus on training and development
• Guarantee of an apprentice (install engineers)

We are currently looking to recruit a Service and Breakdown Engineer in the Birmingham area. Custom Heat works predominantly across the private and domestic sector, our team are able to develop their skill and experience in a variety of settings with different customers; from projects at Windsor Castle through to the Aston Martin F1 team.

As an engineer, working at Custom Heat, you will have the opportunity to work across fuel types, on Boiler Change and full system installations, Air Conditioning, Underfloor Heating, and Renewable systems such as Ground Source and Air Source Heat Pumps. Training is provided to support Engineer development and growth in all areas of the above, if desired.

Custom Heat values a high end customer experience, quality craftsmanship and a positive work ethic contributing to a positive work culture. The working week is Monday – Friday (08:00am – 17:00pm) however flexible working requests can be considered at the point of application.

To be suited for this role you must:

• Be Registered with Gas Safe (OFTEC and LPG registration is desirable but not essential).
• Have good communication & problem solving skills and be able to work well under pressure.
• Have a NVQ or have been on a recognised apprentice route and you must have a minimum of 5 years independent installation experience of fitting gas/oil boilers and systems before applying for this role.
• Be subject to a Disclosure & Barring Service (DBS) check.

Custom Heat is an inclusive employer and will use discretion at the point of disclosure relating to previous records.

Private Healthcare with AXA covering pre-existing conditions and policy extended to spouse and dependants. Discounted Gym Membership. Company Vehicle, Power Tools, Uniform and I Phone/ Android Phone provided. Access to Apprentices for on the job support. Company Events. Referral Programme. Anniversary Milestone Rewards. Overtime optional. Mobile Allowance Arrangements Scheme. Pension and Holiday allowance.

Why work for Custom Heat? We are a business that works proactively when it comes to employment and always pays someone what they are worth regardless of how long they have been here. We truly feel that if we pay someone their worth and look after that person they will become a loyal and satisfied person and it’ll show in their work.

We have a great team in place to offer “on the tools” support with our installation manager and service and operations director bringing a high level of support when needed on site. We also have a full time delivery driver so waiting for parts to arrive on site is minimal. We also invest heavily in training, we want all of our engineers to hold the core gas, LPG, OFTEC, unvented and so on, as you’ll see from a search on us on the Gas Safe website you’ll see most engineers have LPG etc. We attend many manufacturers courses and can upskill a new employee with any additional qualifications including Air conditioning and renewable qualifications if needed. Our training scheme normally starts 12 months after starting the job.

Being a family business we hope the same family “feel” and family principles come across with how we handle the business and how we handle situations. At Custom Heat we stick to what we do best, delivering a first class job and service that gives customers peace of mind every time.

If you think you’re a good fit for Custom Heat, apply here with your CV and we’ll be in touch in a few days.