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For Companies At a Glance
- Tasks: Design customer solutions and lead workshops to ensure compliance and technical excellence.
- Company: Join a dynamic UK-based tech company with a global presence.
- Benefits: Enjoy a competitive salary, health care, gym access, and professional growth opportunities.
- Other info: Work in a beautiful office with great transport links and a smart casual dress code.
- Why this job: Make an impact in a high-growth industry while working with cutting-edge technology.
- Qualifications: Experience in solution architecture and excellent communication skills are essential.
The predicted salary is between 60000 - 60000 ÂŁ per year.
Custodia is a UK based company, founded in 2017, with a wider presence in North America, Europe and Asia both directly and through strategic partnerships. Our current key offering is the CC1 (Compliance Cloud One) service which records, stores and normalises any type of communications data. This includes many common platforms such as phone, email, SMS, phone calls, Microsoft Teams, WhatsApp and WeChat among many others. This allows companies to communicate in a compliant manner, whilst driving greater data‑driven insights from the data they already have to store.
Key Responsibilities
- The role involves customer‑facing solution design, architectural oversight, and facilitating workshops and presentations to ensure compliance and technical excellence.
Skills & Experience (Essential)
- Proven experience in a customer‑facing Solution Architect or Technical Consultant role
- Strong experience producing customer‑facing HLDs and LLDs
- Experience designing SaaS or managed service solutions
- Understanding of regulated or compliance‑driven environments
- Excellent customer communication, workshop facilitation, and presentation skills
- Ability to balance customer requirements with product and service constraints
Skills & Experience (Desirable)
- Experience with compliance, archiving, or regulated data platforms
- Exposure to financial services or regulated communications environments
- Experience supporting technical pre‑sales or complex customer onboarding
- Familiarity with structured service delivery or professional services models
Personal Attributes
- Strong customer‑first mindset
- Confident, credible, and consultative in customer engagements
- Structured and detail‑oriented in design documentation
- Comfortable managing multiple customer designs concurrently
Qualifications
- Bachelor’s Degree in Computer Science, Software Engineering, Information Systems, Engineering, or a related technical field or relevant business experience
Expected Knowledge
- Cloud platforms (one or more of) AWS, Azure, Google Cloud
- System architecture and design: APIs, microservices, integrations, data flows, scalability, security
- Infrastructure concepts: Networking, authentication, IAM, containers (Docker, Kubernetes)
- Understanding of DevOps practices, CI/CD pipelines, databases (SQL and NoSQL)
Certifications
- AWS Certified Solutions Architect
- Azure Solutions Architect Expert
- Google Professional Cloud Architect
- TOGAF (for enterprise‑focused roles)
3–8+ years in roles such as: Solutions Architect, Sales Engineer / Pre‑Sales Engineer, Technical Consultant, Implementation Architect.
Nice‑to‑Have Qualifications
- Master’s degree (MBA or MSc)
- Agile / Scrum certifications
- ITIL (for service‑oriented environments)
- Experience with RFPs, proposals, and SOWs
What We Offer
- Competitive salary (ÂŁ60k per annum)
- Private Health and Dental Care (BUPA)
- Free On‑Site Gym
- Free access to Udemy
- Employee Assistance Programme
- Free parking
- Smart Casual dress
- Opportunities for professional growth and advancement
- Dynamic and innovative work environment
- Opportunity to make your mark in a high‑growth industry
- A beautiful office in the historic Cheshire town of Knutsford, with easily accessible public transport links to Manchester and Chester
This role is on‑site, based at our office in Knutsford.
Customer Solutions Architect in Knutsford employer: Custodia
Contact Detail:
Custodia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Solutions Architect in Knutsford
✨Tip Number 1
Get to know the company inside out! Research Custodia's CC1 service and understand how it fits into the compliance landscape. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your presentation skills! As a Customer Solutions Architect, you'll need to facilitate workshops and present solutions. Grab a friend or use a mirror to rehearse your delivery and ensure you come across as confident and credible.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider knowledge about the company culture and potentially lead to referrals, which can be a game-changer in your job search.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the team at Custodia.
We think you need these skills to ace Customer Solutions Architect in Knutsford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience as a Customer Solutions Architect. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Skills: Don’t just list your skills; demonstrate them! Include specific examples of how you've designed customer-facing solutions or facilitated workshops in your previous roles. We love seeing real-world applications of your expertise.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your qualifications and experiences relevant to the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you're serious about joining our team!
How to prepare for a job interview at Custodia
✨Know Your Stuff
Make sure you’re well-versed in the CC1 service and its compliance aspects. Brush up on your knowledge of cloud platforms like AWS, Azure, and Google Cloud, as well as system architecture concepts. This will help you answer technical questions confidently.
✨Showcase Your Communication Skills
As a Customer Solutions Architect, you'll need to demonstrate excellent communication skills. Prepare to discuss how you've facilitated workshops or presented solutions in the past. Use examples that highlight your ability to balance customer needs with technical constraints.
✨Prepare for Scenario Questions
Expect scenario-based questions where you’ll need to design a solution on the spot. Practice articulating your thought process clearly and logically. Think about how you would approach customer requirements while ensuring compliance and technical excellence.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company’s approach to compliance and how they support their customers. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.