Customer Solutions Architect
Customer Solutions Architect

Customer Solutions Architect

Full-Time 60000 - 80000 £ / year (est.) Home office (partial)
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Custodia

At a Glance

  • Tasks: Design customer solutions and lead workshops to ensure compliance and technical excellence.
  • Company: Dynamic UK-based company with a global presence in tech innovation.
  • Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
  • Other info: Be part of a rapidly growing company with a vibrant culture.
  • Why this job: Join a forward-thinking team and shape the future of communication compliance.
  • Qualifications: Experience in solution design and strong communication skills required.

The predicted salary is between 60000 - 80000 £ per year.

Custodia is a UK based company, founded in 2017, with a wider presence in North America, Europe and Asia both directly and through strategic partnerships. Our current key offering is the CC1 (Compliance Cloud One) service which records, stores and normalises any type of communications data. This includes many common platforms such as phone, email, SMS, phone calls, Microsoft Teams, WhatsApp and WeChat among many others. This allows companies to communicate in a compliant manner, whilst driving greater data‑driven insights from the data they already have to store.

Key Responsibilities

  • The role involves customer‑facing solution design, architectural oversight, and facilitating workshops and presentations to ensure compliance and technical excellence.

Customer Solutions Architect employer: Custodia

At Custodia, we pride ourselves on being an excellent employer by fostering a collaborative and innovative work culture that empowers our employees to thrive. Located in the UK with a global presence, we offer competitive benefits, continuous professional development opportunities, and a chance to work on cutting-edge technology that drives compliance and data insights. Join us to be part of a dynamic team where your contributions are valued and your career can flourish.
Custodia

Contact Detail:

Custodia Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Solutions Architect

✨Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, webinars, or even local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your experience with customer-facing solution design and compliance. Share specific examples of how you've tackled challenges in the past.

✨Tip Number 3

Prepare for interviews by researching the company and its CC1 service. Understand their offerings and think about how your skills can help them achieve their goals. This will show you're genuinely interested and ready to contribute.

✨Tip Number 4

Don't forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications that way!

We think you need these skills to ace Customer Solutions Architect

Solution Design
Architectural Oversight
Customer-Facing Skills
Workshop Facilitation
Presentation Skills
Compliance Knowledge
Technical Excellence
Data Normalisation
Communication Platforms Knowledge
Data-Driven Insights

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Customer Solutions Architect role. Highlight any relevant experience in solution design and compliance, as this will show us you understand what we're looking for.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how your background makes you a perfect fit. Don’t forget to mention your experience with customer-facing roles and technical presentations.

Showcase Your Communication Skills: As a Customer Solutions Architect, communication is key. In your application, demonstrate your ability to convey complex ideas clearly and effectively. This could be through examples of past workshops or presentations you've led.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!

How to prepare for a job interview at Custodia

✨Know Your Stuff

Make sure you understand the CC1 service inside out. Familiarise yourself with how it records and stores communications data across various platforms. Being able to discuss its features and benefits confidently will show that you're genuinely interested in the role.

✨Showcase Your Problem-Solving Skills

Prepare examples of how you've tackled complex customer solutions in the past. Think about specific challenges you've faced and how you designed solutions that met compliance requirements while also driving insights. This will demonstrate your ability to think critically and creatively.

✨Engage in Role-Play

Since the role involves facilitating workshops and presentations, practice your communication skills. Consider doing mock interviews where you present a solution to a hypothetical client. This will help you feel more comfortable and showcase your ability to engage with customers effectively.

✨Ask Insightful Questions

Prepare thoughtful questions about the company's approach to compliance and customer solutions. This not only shows your interest but also gives you a chance to assess if the company aligns with your values and career goals. It’s a two-way street!

Customer Solutions Architect
Custodia
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