Custodia Technology Ltd is seeking a CoE Customer Service Representative to join our London-area team. You will manage high-priority client inquiries, oversee the SaaS platform on Microsoft Azure, and drive incident and problem resolution with a focus on service excellence.
You will collaborate with partners and enterprise clients, providing proactive support and ensuring SLAs are met. The role includes after-hours on-site coverage, an opportunity to mentor colleagues, and ongoing professional
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SaaS Customer Support Specialist - White-Glove Service employer: Custodia Technology Ltd
Custodia Technology Ltd is an exceptional employer that fosters a dynamic and collaborative work culture, perfect for those looking to make a significant impact in a fast-growing environment. With a strong emphasis on employee development and data-driven decision-making, you will have the opportunity to enhance your skills while contributing to meaningful projects. Located in the UK, we offer flexible working arrangements and a supportive team atmosphere that values innovation and growth.
