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For Companies At a Glance
- Tasks: Design innovative solutions for customer communications and ensure compliance with regulations.
- Company: Join Custodia, a dynamic UK-based tech company making waves globally.
- Benefits: Enjoy competitive salary, health care, free gym access, and professional growth opportunities.
- Why this job: Make a real impact in a high-growth industry while working with cutting-edge technology.
- Qualifications: Experience in solution architecture and strong communication skills are essential.
- Other info: Work in a vibrant office in historic Knutsford with great transport links.
The predicted salary is between 50000 - 65000 ÂŁ per year.
Custodia is a UK based company, founded in 2017, with a wider presence in North America, Europe and Asia both directly and through strategic partnerships. Our current key offering is the CC1 (Compliance Cloud One) service which records, stores and normalizes any type of communications data. This includes many common platforms such as phone email, SMS, phone calls, Microsoft Teams, WhatsApp and WeChat amongst many others. This allows companies to communicate in a compliant manner, whilst driving greater data‑driven insights from the data they already have to store.
Key Responsibilities
- Proven experience in a customer‑facing Solution Architect or Technical Consultant role
- Strong experience producing customer‑facing HLDs and LLDs
- Experience designing SaaS or managed service solutions
- Understanding of regulated or compliance‑driven environments
- Excellent customer communication, workshop facilitation, and presentation skills
- Ability to balance customer requirements with product and service constraints
Skills & Experience (Desirable)
- Experience with compliance, archiving, or regulated data platforms
- Exposure to financial services or regulated communications environments
- Experience supporting technical pre‑sales or complex customer onboarding
- Familiarity with structured service delivery or professional services models
- Strong customer‑first mindset
- Confident, credible, and consultative in customer engagements
- Structured and detail‑oriented in design documentation
- Comfortable managing multiple customer designs concurrently
Qualifications
- Bachelor's Degree In: Computer Science, Software Engineering, Information Systems Engineering, or a related technical field or relevant business experience
Expected Knowledge
- Cloud platforms (one or more of) AWS, Azure, Google Cloud
- System architecture and design: APIs, microservices, integrations, Data flows, scalability, security
- Infrastructure concepts: Networking, authentication, IAM, Containers (Docker, Kubernetes)
- Understanding of: DevOps practices, CI/CD pipelines, Databases (SQL and NoSQL)
Certifications
- AWS Certified Solutions Architect
- Azure Solutions Architect Expert
- Google Professional Cloud Architect
- TOGAF (for enterprise-focused roles)
3–8+ years in roles such as Solutions Architect, Sales Engineer / Pre‑Sales Engineer, Technical Consultant, Implementation Architect.
Nice‑to‑Have Qualifications
- Master’s degree (MBA or MSc)
- Agile / Scrum certifications
- ITIL (for service-oriented environments)
- Experience with RFPs, proposals, and SOWs
What We Offer
- Competitive salary
- Private Health and Dental Care (BUPA)
- Free On‑Site Gym
- Free access to Udemy
- Employee Assistance Programme
- Free parking
- Smart Casual dress
- Opportunities for professional growth and advancement
- Dynamic and innovative work environment
- Opportunity to make your mark in a high-growth industry
- A beautiful office in the historic Cheshire town of Knutsford, with easily accessible public transport links to Manchester and Chester
This role is on‑site, based at our office in Knutsford.
Reports Into: Head of Service Performance Operations
Customer Solution Architect - CC1 Service in Knutsford employer: Custodia Technology Ltd
Contact Detail:
Custodia Technology Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Solution Architect - CC1 Service in Knutsford
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Customer Solution Architect role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your experience with customer-facing roles and your knack for producing HLDs and LLDs. We want to see how you can bring value to the team!
✨Tip Number 3
Prepare for those interviews! Brush up on your knowledge of cloud platforms and compliance-driven environments. Be ready to discuss how you've tackled complex customer onboarding or technical pre-sales situations in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our dynamic team at Custodia.
We think you need these skills to ace Customer Solution Architect - CC1 Service in Knutsford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Solution Architect role. Highlight your experience in customer-facing positions and any relevant technical skills that match the job description. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills can contribute to our CC1 service. Keep it engaging and personal, so we get a sense of who you are.
Showcase Your Technical Skills: Don’t forget to highlight your technical expertise, especially in cloud platforms and system architecture. We’re looking for someone who understands the ins and outs of compliance-driven environments, so make sure to mention any relevant projects or experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Custodia Technology Ltd
✨Know Your Stuff
Make sure you’re well-versed in the CC1 service and its applications. Brush up on your knowledge of compliance-driven environments and be ready to discuss how your experience aligns with the role. This will show that you’re not just interested, but also knowledgeable about what they do.
✨Showcase Your Communication Skills
As a Customer Solution Architect, communication is key. Prepare to demonstrate your ability to facilitate workshops and present ideas clearly. You might even want to practice explaining complex concepts in simple terms, as this will highlight your customer-first mindset.
✨Prepare for Scenario Questions
Expect questions that ask you to solve hypothetical problems or design solutions on the spot. Think about past experiences where you balanced customer needs with product constraints, and be ready to share those stories. This will help them see how you think on your feet.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about their approach to customer onboarding or how they handle compliance challenges. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.