At a Glance
- Tasks: Lead technical support for lifts and escalators across multiple sites and clients.
- Company: Join a leading engineering firm with a focus on innovation and teamwork.
- Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
- Why this job: Make a real impact in the engineering field while working with cutting-edge technology.
- Qualifications: Engineering degree or equivalent, plus 3 years of relevant experience.
- Other info: Great opportunity for growth in a supportive and collaborative atmosphere.
The predicted salary is between 36000 - 60000 £ per year.
This role will lead and deliver specialist Lift & Escalator technical support on a multi-site multi-client basis in line with the agreed service scope and strategy within the C&W and client teams nationally. The successful candidate will prepare, monitor and execute the agreed forecasts on time and within the agreed parameters, support the business review, manage engineering risk and deliver on business development nationally.
Responsibilities include:
- Complete engineering site surveys & audit reports.
- Complete life cycle / Planned Preventative Maintenance reports to an agreed format.
- Manage the agreed forecasts and personal financial targets.
- Manage internal and external relationships including client, C&W, local authorities, service providers and statutory bodies.
- Manage service providers and monitor performance against contracted SLAs and KPIs.
- Engage with clients in support of existing and new regular and ad-hoc instructions.
- Establish value for money strategies for delivering the technical management service.
- Provide technical support & advice to the Asset Services team nationally.
- Support presentations to clients and colleagues as necessary.
Qualifications:
- Appropriate Engineering degree and / or HND / HNC qualification.
- EAL NVQ Unit EOR202 Basic Lift Safety.
- Current UK Driving Licence.
Skills, Knowledge & Experience:
- Self-motivated.
- Excellent time management skills.
- Commercial awareness from experience and / or qualification.
- Experience of new build development through to management (construction site experience an advantage).
- Good written communication skills & attention to detail.
- IT skills including Word, Excel to intermediate level.
- Knowledge of relevant BS EN codes, CIBSE guidelines and statutory regulations.
- A minimum of 3 years relevant Lift / Escalator Engineering experience.
Technical Services Manager employer: Cushman & Wakefield
Contact Detail:
Cushman & Wakefield Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Services Manager
✨Tip Number 1
Network like a pro! Reach out to industry contacts, attend relevant events, and engage on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can land you that Technical Services Manager role.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. We recommend practising common interview questions related to Lift & Escalator engineering. Show them you’re not just a fit for the role, but that you’re genuinely excited about what they do!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. We suggest mentioning something specific from your conversation to show you were engaged and interested.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we often have exclusive roles listed there that you won’t find anywhere else.
We think you need these skills to ace Technical Services Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Services Manager role. Highlight your relevant engineering experience, especially in Lift and Escalator systems, and showcase your skills in managing forecasts and client relationships.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your self-motivation, time management skills, and any specific experiences that align with the job description.
Showcase Your Technical Skills: Don’t forget to highlight your technical skills in your application. Mention your knowledge of BS EN codes, CIBSE guidelines, and any relevant software you’re proficient in, like Word and Excel.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Cushman & Wakefield
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of lift and escalator systems. Be ready to discuss relevant BS EN codes and CIBSE guidelines, as well as any recent projects you've worked on. This will show that you're not just familiar with the theory but also have practical experience.
✨Showcase Your Project Management Skills
Prepare examples of how you've managed engineering risks and delivered on forecasts in previous roles. Highlight your time management skills and how you've successfully met financial targets. This will demonstrate your ability to handle the responsibilities of a Technical Services Manager.
✨Engage with Real-Life Scenarios
Think of specific situations where you've had to manage client relationships or service providers. Be ready to discuss how you ensured performance against SLAs and KPIs. This will help interviewers see how you can apply your skills in real-world contexts.
✨Prepare for Questions on Value for Money Strategies
Since establishing value for money strategies is key in this role, be prepared to discuss how you've approached cost-effectiveness in past projects. Think about how you can balance quality and budget, and be ready to share your insights during the interview.