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For Companies At a Glance
- Tasks: Manage client portfolios and ensure the lowest rates liability while delivering exceptional service.
- Company: Dynamic finance team in Leeds or Manchester focused on client success.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Why this job: Make a real impact in a fast-paced environment and build strong client relationships.
- Qualifications: Technical expertise in rate liabilities and excellent interpersonal skills required.
- Other info: Opportunity for continuous improvement and career growth in a collaborative setting.
The predicted salary is between 28800 - 48000 £ per year.
Are you ready to make an impact in a dynamic Rating finance environment? We are looking for a detail-oriented and proactive individual to join our Business Rates Finance team, supporting the operational management of multiple client portfolios and delivering exceptional service under the guidance of our senior leadership team.
What You'll Do
- Managing multiple client portfolios to ensure they achieve the lowest possible rates liability.
- Verifying rates bills issued by billing authorities across England, Wales, Scotland, and Ireland.
- Maintaining accurate property databases and managing client rates liabilities.
- Acting as the main point of contact for clients and billing authorities, resolving issues related to occupation changes, rating list amendments, exemptions, and reliefs.
- Responding to client queries and ensuring portfolio changes are actioned promptly.
- Overseeing payment cycles, reconciling accounts, and managing credits/refunds.
- Producing reports, forecasts, and analysis to identify cost-saving opportunities.
- Building and maintaining strong client relationships, including attending meetings when required.
- Ensuring compliance with financial controls, statutory requirements, and KPIs.
- Assisting with historical rates audits.
What We're Looking For
- Technical expertise in calculating rate liabilities, applying reliefs and exemptions, processing refunds, and negotiating payment arrangements.
- Working knowledge of valuation methods and case law, with the ability to explain these clearly to clients and stakeholders.
- Excellent interpersonal skills to build relationships and resolve disputes with billing authorities.
- Strong financial acumen and numeracy skills; experience in budget planning, cost management, and reporting is desirable.
- Familiarity with rating software (e.g., Calcurate, Riverlake) is a significant advantage.
- Proficiency in Microsoft Office, particularly Excel, with the ability to use intermediate formulas for data manipulation.
- IRRV qualification or membership (desirable but not essential).
- Ability to work independently and collaboratively in a fast-paced, process-driven environment.
- A proactive mindset with a commitment to continuous improvement and service excellence.
Ready to join a team where your expertise makes a real difference? Apply today and help us deliver outstanding results for our clients.
Business Rates Consultant in London employer: Cushman & Wakefield
Contact Detail:
Cushman & Wakefield Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Rates Consultant in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential employers on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and practising common questions. We recommend having a few examples ready that showcase your skills in managing client portfolios and resolving issues.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Business Rates Consultant in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Rates Consultant role. Highlight your experience with client portfolios, financial management, and any relevant software skills. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your skills can help us deliver exceptional service. Don’t forget to mention any specific experiences that relate to managing rates liabilities or client relationships.
Show Off Your Attention to Detail: As a detail-oriented position, it’s crucial to demonstrate your attention to detail in your application. Double-check for typos and ensure all information is accurate. We appreciate candidates who take pride in their work and present themselves professionally!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s straightforward and ensures your application goes directly to us. Plus, you’ll find all the info you need about the role and our team!
How to prepare for a job interview at Cushman & Wakefield
✨Know Your Numbers
As a Business Rates Consultant, you'll need to demonstrate your financial acumen. Brush up on your knowledge of rate liabilities, exemptions, and reliefs. Be prepared to discuss how you've applied these concepts in previous roles or projects.
✨Showcase Your Client Management Skills
You'll be the main point of contact for clients, so highlight your interpersonal skills. Think of examples where you've successfully built relationships or resolved disputes. This will show that you can handle client queries effectively.
✨Familiarise Yourself with Relevant Software
If you have experience with rating software like Calcurate or Riverlake, make sure to mention it. If not, do a bit of research beforehand. Being able to talk about how you would use these tools can set you apart from other candidates.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Prepare scenarios where you've managed multiple portfolios or reconciled accounts. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
