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For Companies At a Glance
- Tasks: Manage premium office portfolios and optimise property performance for major clients.
- Company: Join a leading Asset Services division in London with a focus on innovation.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Why this job: Make a real impact on client satisfaction and property management strategies.
- Qualifications: MRICS qualification preferred; strong customer service and ESG focus required.
- Other info: Exciting opportunities for career growth and collaboration with diverse teams.
The predicted salary is between 36000 - 60000 £ per year.
We are thrilled to offer an exciting opportunity for an Associate to join our market-leading Asset Services division in London. This key role involves managing a portfolio of premium, multi-tenanted offices for major investment clients. As the primary contact for client instructions, you'll oversee all aspects of client service delivery and advise on strategies to optimise and enhance property performance.
Key Responsibilities:
- Align with clients' business and asset management goals to maximise property performance. Serve as the main point of contact, gathering and acting on client feedback.
- Collaborate with internal teams and external consultants to deliver a comprehensive service.
- Identify and capitalise on opportunities to generate additional income from the existing client base.
- Ensure compliance with C&W procedures and guidelines, including health & safety, environmental standards, quality, risk management, and professional conduct.
- Oversee the preparation of service charge budgets and year-end reconciliations in line with the RICS Service Charge Code and client mandates.
- Actively manage Environmental, Social, and Governance (ESG) initiatives by collecting and analysing data and implementing improvements to meet compliance targets.
- Work closely with facilities and building management teams to provide a full spectrum of property management and FM services, ensuring building protection, risk management, and enhanced occupier wellbeing and productivity.
Qualifications:
- MRICS-qualified property managers with a proven track record of managing client portfolios are preferred.
- A proactive approach with a strong focus on customer service, leading ESG performance, and tenant wellness.
- Demonstrated ability to drive client satisfaction and implement effective property management strategies.
Associate in London employer: Cushman & Wakefield
Contact Detail:
Cushman & Wakefield Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to client service and ESG initiatives, so you can showcase how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your pitch! Be ready to explain how you can optimise property performance and enhance client satisfaction. Highlight specific examples from your past experiences that demonstrate your proactive approach and customer service skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team and contributing to our success.
We think you need these skills to ace Associate in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Associate role. Highlight your experience in managing client portfolios and any relevant qualifications, like MRICS. We want to see how you align with our goals!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about property management and how you can contribute to our Asset Services division. Keep it engaging and personal.
Showcase Your Client Management Skills: Since this role involves being the main point of contact for clients, make sure to highlight your customer service skills. Share examples of how you've successfully managed client relationships in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Cushman & Wakefield
✨Know Your Portfolio
Before the interview, make sure you research the types of properties the company manages. Familiarise yourself with their portfolio and think about how your experience aligns with their client needs. This will show that you're genuinely interested and ready to contribute.
✨Client-Centric Mindset
Since the role involves being the main point of contact for clients, prepare examples of how you've successfully managed client relationships in the past. Highlight your proactive approach to gathering feedback and implementing changes based on client needs.
✨ESG Awareness
Given the emphasis on Environmental, Social, and Governance (ESG) initiatives, brush up on current trends and regulations in this area. Be ready to discuss how you've previously contributed to ESG goals or how you would approach these initiatives in the new role.
✨Collaboration is Key
The job requires working closely with internal teams and external consultants. Think of examples where you've successfully collaborated with others to achieve a common goal. This will demonstrate your ability to work effectively within a team and deliver comprehensive service.
