Front of House Lead – London Reception & Guest Experience
Front of House Lead – London Reception & Guest Experience

Front of House Lead – London Reception & Guest Experience

Full-Time 30000 - 40000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Deliver top-notch front-of-house service and ensure a fantastic guest experience.
  • Company: Join Cushman & Wakefield, a globally renowned company with a prestigious reputation.
  • Benefits: Enjoy a dynamic work environment and opportunities for personal growth.
  • Other info: Perfect for those looking to thrive in a fast-paced, professional setting.
  • Why this job: Be the face of a leading company and make a lasting impression on guests.
  • Qualifications: Strong customer service skills and proficiency in IT tools like Outlook and Excel.

The predicted salary is between 30000 - 40000 £ per year.

Cushman & Wakefield in Greater London is seeking an experienced Receptionist to provide first-class front-of-house service at a prestigious client site.

Responsibilities include:

  • Ensuring an excellent customer experience
  • Signing in visitors
  • Maintaining meeting rooms

Ideal candidates will have:

  • A strong customer service background
  • Excellent communication skills
  • Proficiency in IT tools such as Outlook and Excel

This role offers an opportunity to work in a dynamic environment within a globally renowned company.

Front of House Lead – London Reception & Guest Experience employer: Cushman & Wakefield

Cushman & Wakefield is an exceptional employer that values its employees by fostering a vibrant work culture and providing ample opportunities for professional growth. Located in the heart of Greater London, our team enjoys a dynamic environment where first-class service is celebrated, and employees are encouraged to develop their skills while contributing to a globally renowned brand.
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Contact Detail:

Cushman & Wakefield Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House Lead – London Reception & Guest Experience

Tip Number 1

Make sure you research Cushman & Wakefield and their values. Knowing what they stand for will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.

Tip Number 2

Practice your communication skills! Since this role is all about providing excellent customer service, we recommend doing mock interviews with friends or family to get comfortable talking about your experiences and how they relate to the job.

Tip Number 3

Don’t underestimate the power of networking. Reach out to current or former employees on LinkedIn to gain insights about the company culture and the role. This could give you an edge when it comes to interviews!

Tip Number 4

Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about landing the Front of House Lead position.

We think you need these skills to ace Front of House Lead – London Reception & Guest Experience

Customer Service
Communication Skills
IT Proficiency
Outlook
Excel
Front-of-House Service
Visitor Management
Meeting Room Maintenance
Dynamic Environment Adaptability

Some tips for your application 🫡

Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond to create excellent experiences for guests in the past!

Tailor Your Application: Don’t just send a generic CV! We love it when candidates tailor their applications to match the job description. Mention specific skills like your proficiency in Outlook and Excel, and how they relate to the role.

Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps!

Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!

How to prepare for a job interview at Cushman & Wakefield

Know Your Customer Service Inside Out

Since this role is all about providing first-class service, brush up on your customer service skills. Think of specific examples from your past experiences where you went above and beyond for a customer. This will show that you understand the importance of a great guest experience.

Master the Tech Tools

Familiarise yourself with Outlook and Excel before the interview. You might be asked about how you use these tools in your daily tasks. Consider preparing a couple of scenarios where you've used these applications to improve efficiency or communication.

Practice Your Communication Skills

Excellent communication is key for this position. Try to practice common interview questions with a friend or in front of a mirror. Focus on being clear and concise, and don’t forget to smile – it makes a huge difference in how you come across!

Research the Company Culture

Cushman & Wakefield is a globally renowned company, so take some time to understand their values and culture. This will help you tailor your answers to align with what they’re looking for, and it shows that you’re genuinely interested in being part of their team.

Front of House Lead – London Reception & Guest Experience
Cushman & Wakefield

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