AP/AR Analyst in Birmingham

Company Overview
Cushman & Wakefield is a global leader in commercial real estate services, helping clients transform the way people work, shop, and live. The firm’s 53,000 employees in more than 70 countries provide deep local and global insights that create significant value for occupiers and investors around the world.

Primary Purpose
Process all invoices and settle all payments in due course relating to the head leases’ validated operational costs, process all (sub)lease invoices and collect all cash from the (sub)tenants in due course relating to any (sub)leases of the properties occupied by Cushman & Wakefield’s GOS clients in order to enable them to prevent any additional funding or penalty costs.

Qualifications

• BSC/MSC degree is not required
• No relevant work experience is required
• Foreign Language Skills: English language intermediate; knowledge of any other European language is an advantage

Required Skills

• Strong IT literacy
• Basic MS Office
• Good written and verbal communication skills
• Good problem‑solving skills
• Analytical mindset
• Able to work independently and in a team
• Strong work ethic
• Flexibility during times of change
• Ability to effectively prioritize and execute tasks in a high‑pressure environment
• Proactive, enthusiastic and willing to learn

Responsibilities

• Enable the PSC and its Portfolio Administration Lease Finance Team to meet defined performance targets in relation to invoice processing, payment management, cash collection/allocation and all aspects of Payable and Receivable Accounting or any other Lease Finance activity as required.
• Minimise invoice volumes awaiting approval or being queried and minimise approval/query resolution times in the P2P system.
• Day‑to‑day identification of quality issues and risks and escalation of such issues.
• Establish and maintain professional and effective working relationships with internal clients, colleagues and management.
• Obtaining payment approvals (Panel A, Panel B).
• Managing inter‑account bank transfers and manual payments.
• Release BACS/Credit Transfers.
• Invoice postings to Property Management & Accounting systems.
• Updating and maintaining Accounts Receivable & Payable ledgers.
• Cash allocation – matching payments received to outstanding receivables.
• Supporting cash collection – written and mostly verbal contact with tenants.
• Supporting bank reconciliations.
• Supporting query management.
• To provide advice/support to other team members to enable and ensure their contribution to outputs and adherence to procedures.
• Ensuring client requirements and Cushman & Wakefield quality procedures are followed.
• Collaboration with other departments (Data, CA, CM, Estate Management).
• Supporting the maintenance of BAU process documents.
• Supporting the team's back‑up structure.
• Internal and external audit support.

Records and Documentation
Main records and documents kept by the jobholder: All finance related documentation should be stored on shared drives or SharePoint according to the documented processes. The tasks, responsibilities and related administration obligations included in this job description are not described in full; they may be supplemented to reflect the general and job‑specific professional habits. The holder of the job must perform lawful instructions of the line manager and occasionally also perform tasks that do not fall within the job.

Equal Opportunity Statement
Cushman & Wakefield is an equal opportunity / affirmative action employer. All qualified candidates will receive consideration for employment without regard to ethnicity, gender, gender identity or expression, sexual orientation, age, disability, religion, marital status, or any other legally protected characteristic. Cushman & Wakefield is committed to equity in employment, and our goal is to have a diverse, inclusive and barrier‑free workplace. If you are a person with a disability and need any other accessible accommodations during the hiring process, you are invited to bring this to the Talent Acquisition Advisor’s attention once they have made contact.