Assistant Facilities Manager

Under the supervision of the Facilities Manager, the Assistant Facilities Manager is responsible for assisting in all areas defined as part of the Facility Manager position. This is a management position that will directly and indirectly supervise individuals, building staff, operations, and coordinate across the facilities organization at a specific location, set of buildings, or campus environment. The Assistant Facilities Manager drives implementation of company best practices in alignment with client goals and objectives to deliver a well-managed and maintained building.

Essential Responsibilities

• Manage the building staff in absence of the Facility Manager or Senior Facility Manager, including all managerial functions.
• Responsible for the day-to-day operations of the facility(s) or campus, including janitorial, life-safety, engineering, site services, and general maintenance.
• Ensure all contracts are reviewed on a regular basis and confirm invoices match contract pricing.
• Supervise all maintenance programs relating to the interior and exterior conditions and appearance of the properties.
• Respond promptly to requests for building maintenance, repairs, cleaning needs, etc. from building occupants.
• Compile information necessary to ensure all site-specific documentation and reports are completed accurately and on time.
• Prepares budgets, financial reports (monthly and quarterly), contracts, expenditures and purchase orders related to the facility(s) or complex as directed.
• Provide information and reports necessary for the development of capital budgets for the facility.
• Collect, analyze, and prepare reports of statistical data as may be required to provide accurate and current assessment of facility management objectives.
• Complete understanding of management contract, vendor agreements, and other building/facility contracts.
• Monitor and ensure that tenants and vendors comply with insurance requirements and coordinate all claims as required.
• Proactively inspect the facility, systems, rooms, common areas, etc. and report back any findings or issues to the Facility Manager.
• Hire, train and motivate facility personnel. Maintain positive staff relations.
• Conduct or approve performance evaluations for staff.

Key Competencies

• Communication Proficiency (oral and written)
• Technical Proficiency
• Problem Solving/Analysis
• Leadership
• Teamwork Orientation
• Relationship Management
• Financial Management
• Vendor Management

Important Experience

• Minimum 3 years’ relevant experience, preferably in commercial or industrial real estate with facility management experience required.
• One year supervisory experience preferred.
• Experience in maintenance, construction, engineering, and all facets of property operation and building management preferred.
• CMMS/Work Order Management experience is preferred.

Education

• Associate’s degree in facilities management, building, business or other related field required.
• Bachelor’s degree preferred.

Additional Qualifications

• Certified Facility Manager (CFM), International Facilities Management Association (IFMA), Building Owners and Managers Association (BOMA) industry certifications recommended.
• Ability to read and understand construction specifications and blueprints.
• Proficient in understanding management agreements and contract language.
• Skilled in Building Management Systems maintenance and monitoring.
• Excellent computer and systems knowledge; strong literacy in Microsoft Office Suite (MS Word, Excel, PowerPoint).
• Strong discipline of financial management including financial tracking, budgeting and forecasting.
• Knowledge of Financial Systems (Yardi a plus).

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. May be required to travel outside between properties in varying weather conditions.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with others and exchange accurate information; operate a computer and other office productivity machinery; move about the workplace; remain in a stationary position for 50-75% of the time; and extend hands and arms in any direction.