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- Tasks: Lead daily operations of a high-profile building, ensuring safety and compliance.
- Company: Cushman & Wakefield is a global leader in real estate services.
- Benefits: Enjoy a full-time role with opportunities for professional growth and development.
- Why this job: Be a brand ambassador and enhance occupier satisfaction in a dynamic environment.
- Qualifications: Experience in Facilities or Building Management and strong leadership skills required.
- Other info: Ideal for proactive individuals who thrive under pressure and enjoy problem-solving.
The predicted salary is between 28000 - 42000 ÂŁ per year.
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Job Description
We are looking for an experienced and proactive Building Manager to lead the day-to-day operations of a high-profile, staffed building. You’ll be responsible for ensuring a legally compliant, safe, and service focused environment for occupiers, working in line with Cushman & Wakefield\’s brand values and operational standards.
Job Title
Building Manager
Job Description Summary
Job Description
We are looking for an experienced and proactive Building Manager to lead the day-to-day operations of a high-profile, staffed building. You’ll be responsible for ensuring a legally compliant, safe, and service focused environment for occupiers, working in line with Cushman & Wakefield\’s brand values and operational standards.
Key Responsibilities
- Manage day-to-day building operations using Cushman & Wakefield’s CAFM system, overseeing planned and reactive maintenance.
- Ensure statutory compliance including annual risk assessments (e.g. fire, asbestos, water treatment, working at height).
- Act as the first point of contact for occupier queries. Resolve complaints efficiently, attend regular meetings, and proactively communicate updates.
- Supervise on-site service partners (e.g. cleaning, M&E, security), ensuring adherence to standards and performance metrics.
- Support service charge budgeting, invoicing, and debt recovery. Monitor FM costs, authorise payments, and track variances.
- Ensure contracts are in place, manage supplier performance, and carry out quarterly reviews and compliance audits.
- Maintain and test business continuity and incident management plans; address risks and close out audit actions.
- Identify and manage CDM-regulated works in line with legal requirements, with support from the Technical Services team.
- Provide timely reporting and maintain sustainability platforms such as BREEAM and GRESB.
- Line-manage small on-site teams, including one-to-one meetings, performance reviews, absence management, and ongoing training.
- Act as a brand ambassador, consistently delivering small but impactful service touches that enhance occupier satisfaction.
Experience & Knowledge
- Strong track record in Facilities or Building Management (commercial or mixed-use environments)
- Knowledge of H&S, compliance, CAFM systems (e.g. Meridian, E-Logbooks), and contractor management
- Experience managing service charges, budgets, and performance-based contracts
- Proven leadership skills with the ability to coach and manage small teams
- Familiarity with occupier engagement and stakeholder communication
Skills & Qualities
- Solution-focused and calm under pressure
- Excellent communication and interpersonal skills
- High attention to detail and strong organisational ability
- Proactive, customer-oriented, and team-driven mindset
- Numerate, IT-literate (Word, Excel, Outlook)
Qualifications
- IWFM Level 4 (or working towards)
- IOSH Managing Safely (minimum)
- Membership of IWFM, AssocRICS, or other relevant professional bodies desirable
INCO: “Cushman & Wakefield”
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Manufacturing
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Building Manager employer: Cushman & Wakefield
Contact Detail:
Cushman & Wakefield Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Building Manager
✨Tip Number 1
Familiarise yourself with Cushman & Wakefield's brand values and operational standards. Understanding their culture will help you align your approach during interviews and demonstrate that you're a good fit for the team.
✨Tip Number 2
Network with current or former employees of Cushman & Wakefield. They can provide valuable insights into the company’s expectations and the day-to-day responsibilities of a Building Manager, which can help you tailor your discussions.
✨Tip Number 3
Brush up on your knowledge of CAFM systems, particularly those mentioned in the job description like Meridian or E-Logbooks. Being able to discuss your experience with these tools can set you apart from other candidates.
✨Tip Number 4
Prepare examples of how you've successfully managed service charges and budgets in previous roles. Being able to share specific instances where you've improved efficiency or reduced costs will showcase your expertise in this area.
We think you need these skills to ace Building Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in facilities or building management. Emphasise your knowledge of health and safety compliance, CAFM systems, and any leadership roles you've held.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Building Manager role at Cushman & Wakefield. Mention specific responsibilities from the job description that align with your skills and experiences, such as managing service charges or overseeing maintenance operations.
Showcase Your Problem-Solving Skills: Provide examples in your application of how you've effectively resolved complaints or improved service delivery in previous roles. This will demonstrate your proactive and solution-focused mindset.
Highlight Relevant Qualifications: If you have qualifications like IWFM Level 4 or IOSH Managing Safely, make sure to mention these prominently in your application. If you're working towards them, include that information as well to show your commitment to professional development.
How to prepare for a job interview at Cushman & Wakefield
✨Know Your Compliance Basics
Familiarise yourself with the key compliance regulations relevant to building management, such as health and safety standards, fire safety, and environmental regulations. Being able to discuss these confidently will show that you understand the legal responsibilities of the role.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led teams in the past. Highlight your ability to coach and manage small teams, as well as how you've handled performance reviews and training. This will showcase your leadership capabilities, which are crucial for a Building Manager.
✨Showcase Your Problem-Solving Skills
Be ready to discuss specific instances where you've resolved complaints or issues efficiently. Use the STAR method (Situation, Task, Action, Result) to structure your answers, demonstrating your solution-focused mindset and calmness under pressure.
✨Engage with Stakeholder Communication
Prepare to talk about your experience in engaging with occupiers and stakeholders. Discuss how you've maintained effective communication and built relationships, as this is essential for ensuring a service-focused environment in the building.
