At a Glance
- Tasks: Lead and improve warehouse operations while managing a dynamic team.
- Company: Curveball, a multi-channel business based in Swansea with a focus on innovation.
- Benefits: Competitive salary, annual bonus, 33 days leave, and workplace pension.
- Other info: Opportunity for significant career growth and to implement innovative solutions.
- Why this job: Shape the future of our warehouse with autonomy and direct access to senior management.
- Qualifications: Strong leadership experience in warehouse operations and people management skills.
The predicted salary is between 45000 - 55000 £ per year.
Location: Llansamlet, Swansea | Full-time | On-site leadership role | Competitive salary & benefits
Curveball is a Swansea-based multi-channel business spanning wholesale, e-commerce/retail, marketplaces, collectables and games publishing.
We are looking for an experienced Warehouse Operations Manager to own the performance and continuous improvement of our warehouse operation.
The role is currently at Llansamlet, Swansea and may relocate to another South Wales site in due course.
This is a hands-on role covering people, service, site safety/compliance, cost and improvement.
The role
- Own the daily operating plan, service performance, labour deployment, priorities and escalation across the warehouse.
- Lead visibly from the floor: understand the operation first-hand, remove bottlenecks, challenge standards and support critical workflows when recovery or cover is needed.
- Lead the warehouse team, including recruitment, attendance, performance management, coaching, training, cross-training and succession/capability planning.
- Own productivity and controllable costs, improving labour efficiency, slotting, storage density, picking efficiency, process flow, overtime and agency dependency.
- Own site H&S/compliance, including facilities, MHE, racking, contractors, security and housekeeping, plus warehouse data/evidence for PPT, EPR and relevant PPWR reporting.
- Lead practical improvement in layout, systems, equipment and automation, and work with commercial teams to convert future demand into capacity, labour, skills and contingency plans.
About you
- Strong warehouse/distribution leadership experience with evidence of improving a comparable high-SKU or multi-channel operation.
- Hands-on leadership and confidence with senior management, plus practical transport/distribution awareness and enough operational depth to support key workflows when needed.
- Strong people-management experience, including coaching, performance/attendance management and building team capability.
- Strong ERP/WMS capability and confidence using operational data and KPIs to make decisions.
- Demonstrable process-improvement, productivity and structured problem-solving experience.
- Commercial understanding of labour, operating cost and budget control, with sound judgement about the trade-offs between speed, quality and control.
- Strong warehouse/site H&S knowledge.
IOSH Managing Safely (or equivalent) is expected, or a commitment to achieve promptly; NEBOSH and practical PPT/EPR/PPWR exposure are advantageous.
- Curiosity about systems/automation plus evidence of capacity and schedule planning for peak demand. Business Central/Helm WMS experience is advantageous.
- Why join Curveball
This is a high-autonomy role with direct access to senior management and genuine scope to shape the warehouse: its people, processes, systems, layout and use of technology.
The brief is not simply to maintain the operation, but to make it measurably better.
How to apply
Apply through Linked In using the Apply button. Applications will be reviewed as they are received.
We may close the vacancy earlier if we receive sufficient suitable applications.
Package
Competitive salary + annual bonus + 33 days' leave (including bank holidays and birthday leave) + Medicash + Death in Service + workplace pension.
Warehouse Operations Manager in Swansea employer: Curveball
Curveball is an exceptional employer located in Llansamlet, Swansea, offering a dynamic work environment where you can truly make an impact as a Warehouse Operations Manager. With a focus on employee growth and development, the company provides competitive salaries, generous leave policies, and a culture that encourages innovation and continuous improvement. Join a team that values hands-on leadership and offers the autonomy to shape operations while enjoying the benefits of a supportive workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Warehouse Operations Manager in Swansea
✨Get to Know Local Distribution Centres
Start hanging around local distribution centres and warehouses, like the ones that might belong to Curveball. Many times, they have sign-up sheets for job openings or even informal meet-ups that could lead to job opportunities.
✨Talk to Recruiters and Employment Agencies
There are loads of recruitment agencies that specifically focus on warehouse and logistics roles. Get in touch with them and let them know you’re looking for full-time work. They often have inside info on openings before they're advertised!
✨Brush Up on Your Skills
Think about the specific skills that are hot in the warehouse sector right now, like inventory management software or health and safety protocols. We can help you find resources to polish up your abilities, which can make you stand out when you're looking at those full-time gigs.
✨Apply Directly Through Us!
Don't forget to keep an eye on our website for any full-time listings at Curveball. Applying directly can sometimes give you an edge, especially if you tailor your application to highlight your relevant experience in logistics and warehousing!
We think you need these skills to ace Warehouse Operations Manager in Swansea
Some tips for your application 🫡
Highlight Your Experience with Inventory Management:When you're whipping up your CV, make sure to spotlight any experience you've got in inventory management or warehousing. We love to see proficiency in stock control systems or previous roles where you've managed inventory levels. Show us how you can keep things organised and running smoothly!
Demonstrate Your Attention to Detail:In the warehouse and logistics field, attention to detail is key. Use your cover letter to share specific examples of how you've caught mistakes or streamlined processes in the past. Let us know how your precision can contribute to our team at Curveball.
Get Familiar with Relevant Certifications:If you've got any certifications related to warehousing or logistics—like health and safety or forklift operation—make sure they shine on your CV! We appreciate all the qualifications that show you're serious about the role and keeping a safe, efficient workspace.
Show Off Your Problem-Solving Skills:Logistics can be unpredictable, so if you've tackled any significant challenges in previous positions, tell us all about it! Use your cover letter to highlight how you've adapted to situations, such as changes in supply or unexpected delays. We want to see your resourcefulness in action for this full-time role at Curveball.
How to prepare for a job interview at Curveball
✨Know Your Warehouse Systems
Familiarise yourself with popular warehouse management systems like SAP or Oracle. If you have experience using these or similar tools, be prepared to discuss how you utilised them to improve efficiency or accuracy in inventory management.
✨Highlight Your Problem-Solving Skills
In the logistics arena, unexpected challenges pop up all the time. Be ready to share some examples of when you faced a logistical hiccup and how you tackled it. This shows you can think on your feet and keep things running smoothly.
✨Teamwork Makes the Dream Work
Since it’s a full-time position, expect questions about your ability to work in a team in a busy warehousing environment. Share experiences where you collaborated with others, maybe to meet tight deadlines or manage large shipments, ensuring you showcase your ability to communicate effectively.
✨Safety First! Talk About Protocols
Logistics roles require a real understanding of safety protocols. Brush up on basic safety guidelines and be ready to discuss how you’ve implemented or adhered to these in past roles. This shows that you’re serious about your role in maintaining a safe working environment.
