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- Tasks: Lead and coach a dynamic team for exciting product launches.
- Company: Innovative fintech company based in Greater London.
- Benefits: Competitive salary, professional development, and a vibrant work culture.
- Why this job: Shape customer engagement and make a real impact in a fast-paced environment.
- Qualifications: 3-5 years of leadership experience in a CX team with a coaching style.
- Other info: Opportunity to develop your skills in a supportive and innovative setting.
The predicted salary is between 43200 - 72000 £ per year.
A dynamic fintech company in Greater London is seeking a CX Team Lead. The role involves leading, coaching, and developing a team for product launches while ensuring high-quality customer experiences.
Ideal candidates will have:
- 3-5 years of experience in a leadership role within a CX team
- A coaching leadership style
- The ability to manage both operational execution and team development effectively
This role offers a unique opportunity to shape customer engagement in an innovative environment.
CX Launch Team Lead: Coaching & Training in London employer: Curve
Contact Detail:
Curve Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CX Launch Team Lead: Coaching & Training in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the fintech space and let them know you're on the lookout for opportunities. A personal recommendation can go a long way in landing that interview.
✨Tip Number 2
Prepare for those interviews by researching the company culture and values. We want to see how you can fit into their dynamic environment, so be ready to share how your coaching style aligns with their mission.
✨Tip Number 3
Showcase your leadership skills during interviews. Bring examples of how you've successfully coached teams in the past and improved customer experiences. We love hearing about real-life successes!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who can help shape customer engagement.
We think you need these skills to ace CX Launch Team Lead: Coaching & Training in London
Some tips for your application 🫡
Show Your Leadership Style: When writing your application, make sure to highlight your coaching leadership style. We want to see how you’ve developed teams in the past and how you can bring that experience to our CX Launch Team.
Tailor Your Experience: Don’t just list your previous roles; connect them to the job description. We’re looking for candidates with 3-5 years of experience in a CX team, so make it clear how your background aligns with what we need.
Emphasise Customer Experience: Since this role is all about shaping customer engagement, share specific examples of how you’ve ensured high-quality customer experiences in your previous positions. We love seeing real-world impact!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Curve
✨Know Your CX Stuff
Make sure you brush up on your customer experience knowledge. Understand the latest trends in fintech and how they impact customer engagement. Be ready to discuss specific examples of how you've improved customer experiences in previous roles.
✨Show Off Your Coaching Skills
Since this role focuses on coaching and developing a team, prepare to share your coaching philosophy. Think of a time when you successfully developed a team member or improved team performance. Highlight your leadership style and how it fosters growth.
✨Demonstrate Operational Savvy
Be prepared to talk about how you balance operational execution with team development. Have examples ready that showcase your ability to manage projects while ensuring your team is engaged and performing at their best.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the company's culture, their approach to customer experience, and how they measure success. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
