Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and coach a team to ensure top-notch customer experiences during product launches.
- Company: Dynamic fintech company in Greater London with a focus on innovation.
- Benefits: Competitive salary, professional development, and a vibrant work culture.
- Why this job: Shape customer engagement and make a real impact in a fast-paced environment.
- Qualifications: 3-5 years of leadership experience in a CX team with a coaching style.
- Other info: Opportunity for career growth in an innovative fintech setting.
The predicted salary is between 43200 - 72000 £ per year.
A dynamic fintech company in Greater London is seeking a CX Team Lead. The role involves leading, coaching, and developing a team for product launches while ensuring high-quality customer experiences.
Ideal candidates will have:
- 3-5 years of experience in a leadership role within a CX team
- A coaching leadership style
- The ability to manage both operational execution and team development effectively
This role offers a unique opportunity to shape customer engagement in an innovative environment.
CX Launch Team Lead: Coaching & Training employer: Curve
Contact Detail:
Curve Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CX Launch Team Lead: Coaching & Training
✨Tip Number 1
Network like a pro! Reach out to your connections in the fintech space and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to coaching and team development. We recommend role-playing with a friend or using online resources to get comfortable with your responses.
✨Tip Number 3
Showcase your leadership style! During interviews, share specific examples of how you've successfully coached teams in the past. This will help potential employers see how you can bring value to their CX initiatives.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace CX Launch Team Lead: Coaching & Training
Some tips for your application 🫡
Show Your Leadership Style: When writing your application, make sure to highlight your coaching leadership style. We want to see how you’ve developed teams in the past and how you plan to do it with us at StudySmarter.
Tailor Your Experience: Don’t just list your previous roles; connect them to the job description. We’re looking for candidates with 3-5 years of experience in CX leadership, so make sure to showcase relevant achievements that align with our needs.
Emphasise Customer Experience: Since this role is all about shaping customer engagement, share specific examples of how you’ve improved customer experiences in your previous positions. We love hearing about innovative ideas!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Curve
✨Know Your CX Stuff
Make sure you brush up on your customer experience knowledge. Understand the latest trends in fintech and how they impact customer engagement. Be ready to discuss specific examples of how you've improved customer experiences in previous roles.
✨Show Off Your Coaching Skills
Since this role focuses on coaching and developing a team, prepare to share your coaching philosophy. Think of concrete examples where you've successfully guided team members to achieve their goals. Highlight your leadership style and how it fosters a positive team environment.
✨Demonstrate Operational Savvy
Be prepared to talk about how you balance operational execution with team development. Share instances where you've managed projects or launches effectively while ensuring your team felt supported and engaged. This will show that you can handle the dual demands of the role.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the company's culture, their approach to customer engagement, and how they measure success in the CX team. This not only shows your interest but also helps you gauge if the company is the right fit for you.
