Duty Manager

We are looking for a Duty Manager to join our Visitor Experience Team. If you are excited by the vision of our theatre and care passionately about providing customers and audiences with a first-class visitor experience, we would be very keen to hear from you.

When on shift you will be responsible for the safe operation of our building on a rotation basis, and assist in the management of the Ushers, Head Ushers, Deputy Duty Managers, Stage Door Reception, Security and Housekeeping teams. You will be the responsible person in the event of an evacuation and will be passionate about delivering, and helping others deliver, exceptional customer service. You will create a welcoming and safe environment for all internal and external customers. The successful candidate will be a calm, efficient and reassuring presence for audiences and staff.

We provide full training to ensure all our visitors have an enjoyable and safe experience during their visit to Curve. However, we expect you to have experience within a customer-focused environment.

This role is offered as a permanent, annualised (33 hours per week) role with a monthly rota. Successful candidates must be available evenings and weekends, as well as having good weekday daytime and Bank Holiday availability, in line with our performance and events schedule.

We want to employ passionate, hard-working and dedicated individuals; if this is you, we want to hear from you. If you feel you have the skills suitable for this role, please click 'Apply Now' to submit a covering letter setting out why you are suitable and why you want to work at Curve (no more than one page) along with your CV. Please direct any enquiries to careers@curvetheatre.co.uk.

We do reserve the right to close this advertisement early if we receive a high volume of suitable applications. Closing date for applications: Monday 19 May 2025, midnight. First stage interviews: w/c 26 May 2025.

We are an inclusive organisation, from our trustees and team members to our audience and participants. We treat all job applicants equally, regardless of class, age, disability, gender identity or gender expression, race, ethnicity, religion or belief, sexual orientation or any other equality characteristic. We particularly encourage applications from individuals who are underrepresented in the cultural sector.

At Curve we value equality and diversity and recognise that there is a difference between them. We are committed to creating an environment of positive working relationships. We believe every employee, worker, and visitor to Curve has the right to be treated with equality, dignity and respect. We have a number of policies and training programmes in place that must be observed by everyone at Curve.