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- Tasks: Assist with billing, collection, and administration of benefits in a supportive team environment.
- Company: Join a dynamic team at Dundee House with a hybrid working model.
- Benefits: Full-time hours, flexible work, and opportunities for personal growth.
- Why this job: Make a difference by helping customers navigate important financial services.
- Qualifications: 5 National 5s including English and Maths, or relevant experience.
- Other info: Ideal for those who thrive in customer-focused roles and enjoy teamwork.
The predicted salary is between 30000 - 42000 £ per year.
Working in a hybrid style, based at home and 2 days per week in Dundee House, you will work full time, 37 hours per week.
Requirements:
- You will have 5 National 5s, at level 2 or above, including English and Maths, or equivalent; or relevant experience of working within a Benefit Delivery Team environment.
Responsibilities:
- Under relevant degrees of supervision, you will undertake as part of a team, duties relating to the billing and collection of Council Tax and the administration of Housing Benefit, Council Tax Reduction, Educational Benefits and Discretionary Hardship Payments.
The Individual:
- Are you customer focused, can guide, support and assist customers through sensitive and challenging situations?
- Comfortable and experienced using computer systems including Microsoft Office.
- Do you have good communication skills and are a team player?
- Have an awareness of Data Protection, good attention to detail and analytical skills?
- Can you work flexibly, prioritise and manage your workload with minimum supervision?
If so, we would love to hear from you. A Level 1 Basic Disclosure Scotland check is required.
Accounts/Benefits Assistant in Dundee employer: Curve Style
Contact Detail:
Curve Style Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accounts/Benefits Assistant in Dundee
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those who work in roles similar to the Accounts/Benefits Assistant. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and teamwork. We all know that being able to communicate effectively is key, so get comfortable talking about your experiences and how they relate to the role.
✨Tip Number 3
Show off your tech skills! Since the job involves using computer systems, brush up on Microsoft Office and any relevant software. Maybe even create a small project to demonstrate your abilities – it’ll make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Accounts/Benefits Assistant in Dundee
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills that match the job description. We want to see how your background fits with the Accounts/Benefits Assistant role, so don’t hold back on showcasing your customer service and analytical skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this position. We love seeing enthusiasm, so let us know what excites you about working with us and how you can contribute to our team.
Showcase Your Attention to Detail: In this role, attention to detail is key. When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure their application is polished and professional.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position right there!
How to prepare for a job interview at Curve Style
✨Know Your Stuff
Make sure you understand the key responsibilities of the Accounts/Benefits Assistant role. Brush up on topics like Council Tax, Housing Benefit, and Discretionary Hardship Payments. Being able to discuss these areas confidently will show that you're serious about the position.
✨Showcase Your Customer Focus
Prepare examples from your past experiences where you've successfully guided customers through challenging situations. This could be in a previous job or even in volunteer work. Highlighting your customer service skills will resonate well with the interviewers.
✨Demonstrate Team Spirit
Since this role involves working as part of a team, think of instances where you've collaborated effectively with others. Be ready to discuss how you contribute to a positive team environment and how you handle conflicts or challenges within a team setting.
✨Be Tech-Savvy
Familiarise yourself with Microsoft Office and any other relevant software that might be used in the role. If you have experience with specific systems related to benefits administration, make sure to mention it. Showing that you're comfortable with technology will give you an edge.
