At a Glance
- Tasks: Support the Service & Maintenance team with administrative tasks and customer enquiries.
- Company: A growing M&E Contractor delivering high-quality services across various sectors.
- Benefits: Up to £30,000 salary, 23 days holiday, pension, and a supportive work environment.
- Other info: Great opportunity for career growth in the Building Services and Construction sector.
- Why this job: Join a dynamic team and play a key role in ensuring excellent customer service.
- Qualifications: Experience in administration, strong organisational skills, and good IT proficiency.
The predicted salary is between 28500 - 28500 £ per year.
A growing M&E Contractor is looking for a Maintenance Administrator to join its busy Service & Maintenance team. The business delivers high-quality Mechanical & Electrical services across the commercial, education, domestic and healthcare sectors throughout Cambridge and the surrounding areas.
This is an excellent opportunity for an organised and customer-focused Administrator to join a well-established contractor and play a key role in supporting the day-to-day running of the service department. Working closely with the Service Manager and engineering team, you will be responsible for providing administrative support to ensure maintenance works are delivered efficiently and customers receive an excellent level of service.
As the Maintenance Administrator, you will have the following responsibilities:
- Answering incoming telephone calls and responding to customer enquiries.
- Providing general administrative support to the Service & Maintenance team.
- Managing the service inbox and responding to emails.
- Logging reactive maintenance jobs and allocating work to engineers.
- Scheduling engineers and managing daily diaries.
- Booking planned preventative maintenance (PPM) visits.
- Liaising with clients, engineers and subcontractors to coordinate works.
- Updating internal systems with job progress and completion details.
- Ensuring service reports and documentation are completed and filed accurately.
Successful applicants will have the following experience:
- Previous experience in an administration or helpdesk role, ideally within Building Services, Facilities Management, Construction or a similar environment.
- Excellent organisational skills with the ability to prioritise a busy workload.
- Good IT skills, including Microsoft Office.
- Strong communication and customer service skills.
- Experience scheduling engineers or coordinating workloads would be advantageous.
- A proactive attitude with excellent attention to detail.
Please contact Adam Brown for more information about this role or if you are interested in a new opportunity within the Building Services / Construction sector.
Maintenance Administrator in Newmarket employer: Curve Recruitment
Join a dynamic and growing M&E Contractor in Newmarket, where your role as a Maintenance Administrator will be pivotal in ensuring the smooth operation of our Service & Maintenance team. With a supportive work culture that values organisation and customer focus, you'll benefit from 23 days of holiday plus bank holidays, a pension scheme, and opportunities for professional growth within a well-established company serving diverse sectors including commercial and healthcare. This is not just a job; it's a chance to make a meaningful impact while enjoying a rewarding career in a collaborative environment.
