At a Glance
- Tasks: Help solve IT issues and support users with tech problems.
- Company: Join a leading tech company focused on innovation and teamwork.
- Benefits: Gain hands-on experience, competitive pay, and opportunities for growth.
- Other info: Dynamic work environment with a focus on collaboration and learning.
- Why this job: Make a real difference by solving tech challenges every day.
- Qualifications: Tech-savvy problem solvers with a knack for detail.
The predicted salary is between 30000 - 40000 £ per year.
To help deal with IT problem reports sent to the IT helpdesk and ensure a successful resolution to user problem reports against SLA. The role will involve interfacing with end users, identifying the cause of their IT issues and implementing a fix where possible. In addition, they will be responsible for assisting with elements of asset management whilst following company processes and attending workshops and participating in opportunities to expand IT knowledge.
Location: Wimborne, UK
Your Challenge:
- Dealing with end user IT tickets and taking ownership of end user IT issues.
- Allocating and setting up new equipment to end users.
- Building PCs from the standard company image and deploying them to desks as required.
- Performing root cause analysis on problem tickets.
- Ensuring the IT Manager is aware of any issues which may impact on the smooth day to day running of the business from an IT perspective.
What You Bring:
- Security contractual compliance will require incumbents to be a sole British National.
- Ability to pick up new technologies/software quickly.
- Understanding of networking.
- Good problem solver.
- Methodical with an eye for detail.
- Ability to identify IT hardware components and fault find.
Desired Skills:
- A good ability to translate IT language into a generic understanding end users can understand.
This position may require exposure to export-controlled information and subject to additional security screening. In the event information provided during the security screening reveals ineligibility to access export-controlled information, any offer of employment may be reconsidered or withdrawn. Curtiss-Wright is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, sexual orientation, gender identity, physical or mental disability, age, ancestry, legally protected medical condition, family care status, marital status, religion, veteran status, national origin, or any other legally protected status. If you require accommodation during the recruitment process, please contact Talent Acquisition.
IT technician, Associate employer: Curtiss-Wright Corporation
Curtiss-Wright is an exceptional employer located in Wimborne, UK, offering IT technicians a dynamic and collaborative work environment where innovation thrives. Employees benefit from opportunities for professional growth through challenging projects and hands-on experience with cutting-edge technology, all while being part of a team that values integrity, respect, and teamwork. With a commitment to employee development and a focus on meaningful work, Curtiss-Wright stands out as a rewarding place to build a career.
Contact Details:
Curtiss-Wright Corporation Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land IT technician, Associate
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local tech meetups, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common IT technician questions and practice your answers. Make sure you can explain your problem-solving process clearly, as that’s key for this role.
✨Tip Number 3
Show off your skills! If you’ve built PCs or solved tricky IT issues before, bring examples to the table. Real-life stories can make you stand out and show you’re the right fit for the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team!
We think you need these skills to ace IT technician, Associate
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Technician role. Highlight relevant skills like problem-solving and your ability to pick up new technologies quickly. We want to see how you can fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about IT and how your experience aligns with our values. Show us your personality and enthusiasm for the role!
Be Clear and Concise:When filling out your application, keep your language clear and to the point. Avoid jargon unless it's relevant. We appreciate straightforward communication that gets to the heart of your qualifications.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Curtiss-Wright!
How to prepare for a job interview at Curtiss-Wright Corporation
✨Know Your Tech
Brush up on your IT knowledge, especially around networking and hardware components. Be ready to discuss how you would approach common IT issues and demonstrate your problem-solving skills during the interview.
✨Showcase Your Communication Skills
Since you'll be interfacing with end users, practice explaining technical concepts in simple terms. Think of examples where you've successfully translated IT jargon into user-friendly language.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific IT problems or user tickets. Prepare by thinking through past experiences where you resolved issues effectively and be ready to share those stories.
✨Demonstrate Ownership and Initiative
Highlight your ability to take ownership of tasks and follow through on them. Discuss times when you've proactively identified and solved IT issues, showing that you're not just reactive but also forward-thinking.
