At a Glance
- Tasks: Lead and motivate the dispatch team to ensure timely and accurate order deliveries.
- Company: Established hotel bedroom manufacturer with a strong reputation in the industry.
- Benefits: Competitive salary, pension, training opportunities, and career progression.
- Other info: Join a supportive team focused on continuous improvement and safety.
- Why this job: Make a real impact in a growing business while developing your leadership skills.
- Qualifications: Experience in dispatch or logistics management and strong people management skills.
The predicted salary is between 40000 - 42000 £ per year.
We are a Leeds-based hotel bedroom manufacturing company, with 28 years of experience delivering high-quality, bespoke bedroom solutions to hotels such as Hilton, Radisson, Marriott and Holiday Inn across the UK. We employ approximately 140 people across both production and office functions. We are looking for an experienced and motivated Dispatch Manager to lead our Dispatch Department and play a key role in ensuring customer orders are delivered accurately, on time, and in full.
Key Responsibilities
- Leadership & Team Management
- Lead, motivate and develop the dispatch team to achieve operational objectives.
- Manage daily workloads, staffing levels, shift handovers and task allocation.
- Support employee development through coaching, training and performance management.
- Foster a positive, safety-focused and continuous improvement culture.
- Dispatch & Logistics Operations
- Oversee the preparation, packing and dispatch of customer orders.
- Coordinate transport schedules, collections, loading activities and shipment priorities.
- Ensure all products are correctly labelled, packaged and loaded to meet both company and customer requirements.
- Maintain accurate dispatch records, delivery documentation and customer portal updates.
- Manage storage and movement of finished goods to optimise workflow and efficiency.
- Safety & Quality
- Promote and maintain a strong health and safety culture.
- Ensure compliance with all company procedures, PPE requirements and safe working practices.
- Monitor quality standards and support corrective and preventative actions when required.
- Ensure full compliance with SOPs and quality documentation requirements.
- Performance & Continuous Improvement
- Monitor departmental KPIs to include throughput and OTIF (On Time In Full) performance.
- Identify bottlenecks, resolve operational issues and implement improvements.
- Lead initiatives focused on waste reduction, efficiency improvements and process optimisation.
- Work collaboratively with other departments to support overall business performance.
What We're Looking For
- Essential
- Previous experience in a Dispatch, Logistics, Warehouse or Manufacturing Management role.
- Strong leadership and people management skills.
- Experience managing operational KPIs and performance targets.
- Excellent organisational and problem-solving abilities.
- Strong communication skills with the ability to work across multiple departments.
- Good understanding of health & safety and quality standards within a manufacturing environment.
- Ability to work under pressure and manage changing priorities.
- Desirable
- Experience within manufacturing or distribution environments.
- Knowledge of OTIF performance measures and continuous improvement methodologies.
- Experience with warehouse management, ERP or dispatch systems.
- Understanding of 5S and lean manufacturing principles.
What We Offer
- Competitive salary
- Company pension
- Training and development opportunities
- Career progression opportunities
- Supportive team environment
- Opportunity to make a real impact within a growing manufacturing business
Apply today with your CV. Curtis Furniture Ltd is an equal opportunities employer and welcomes applications from all suitably qualified candidates.
Dispatch Manager in Leeds employer: Curtis Furniture
Curtis Furniture Ltd is an exceptional employer located in Leeds, offering a supportive team environment where employees can thrive and make a real impact within a growing manufacturing business. With competitive salaries, comprehensive training and development opportunities, and a strong focus on employee growth, we foster a culture of continuous improvement and safety, ensuring that our Dispatch Manager will lead a motivated team while contributing to the success of high-quality bespoke bedroom solutions for renowned hotel brands.
