At a Glance
- Tasks: Lead a vibrant West London pub and create unforgettable experiences for guests.
- Company: Curtains Up, a unique pub with character and a loyal local following.
- Benefits: Generous bonuses, health insurance, discounts, and career development opportunities.
- Other info: Opportunity to innovate and grow within a supportive team environment.
- Why this job: Make your mark in a lively atmosphere and shape the future of a beloved local spot.
- Qualifications: Experience in hospitality and a passion for exceptional customer service.
The predicted salary is between 29700 - 36300 £ per year.
Are you ready to take the lead of a unique West London pub? We are looking for a General Manager to lead Curtains Up — a characterful West London local, full of colour and personality, tucked away in the heart of West Kensington. With a welcoming atmosphere, a loyal local following and a truly special theatre offering, this is a fantastic opportunity to make your mark on a pub with plenty of personality.
You’ll have a fantastic pub to make your own, with a brilliant range of spaces and opportunities to host events, entertainment and private functions. Our restaurant is available for exclusive hire for up to 50 guests, alongside a versatile bar space ideal for larger gatherings. The real star of the show is the 60-seat Barons Court Theatre, located on the lower-ground floor, which regularly hosts an ever-changing programme of live performances and improv comedy nights.
As General Manager of Curtains Up, you will lead a passionate and established team, with the support of a talented kitchen brigade. There is plenty of opportunity to put your own stamp on the pub, from developing the food and drink offering to growing theatre events and entertainment, maximising the potential of our spaces and creating a lively, welcoming atmosphere. You'll have the chance to make Curtains Up the go-to destination for post-work drinks, Sunday roasts and great nights out in West Kensington.
Running a Pub for Young's: We believe pubs should be differentiated and individual and so we are looking for entrepreneurial General Managers to put their own stamp on our businesses. We're all about freedom within a framework - you decide what goes on the food menu - and that doesn't mean picking from a bank of recipes! You tailor your offer to your guests and grow the business in line with your business vision! You decide what events and sales driving to do, what the team uniform is, and look after all your own recruitment and marketing.
If you are a people-focused Pub General Manager with fresh food experience, then we want to hear from you.
What We Offer Our General Managers:
- Huge annual bonus potential - up to 100% of your salary!
- Private Health Insurance
- Enhanced Company Pension Scheme
- Life Assurance Scheme
- 20% discount in all Young's pubs and 30% discount on overnight stays in our Pubs with Rooms
- Access to our Share Save Scheme
- Access to our Career Pathway and Training and Development Courses
What we look for in a General Manager:
We are looking for a creative & entrepreneurial General Manager to join and lead our team in our stylish, food-focused pub. As the successful General Manager, you will embrace the autonomy given to run your business and offer unique ideas to drive your team to success. You will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will recruit & develop your team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
“We believe in developing our people to delight our customers”
General Manager - Jan/Feb Start in London employer: Curtains Up
At Young's, we pride ourselves on being an exceptional employer, offering our Head Chefs the unique opportunity to craft their own menus in a vibrant pub setting that blends culinary excellence with live theatre. Our supportive work culture fosters creativity and collaboration, with access to development programmes, culinary masterclasses, and regular forums to inspire growth. Located in a charming residential neighbourhood, we provide not only competitive benefits like discounts and enhanced pension schemes but also a chance to make a meaningful impact in a beloved community hub.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - Jan/Feb Start in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Curtains Up. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Curtains Up
Don't be shy about reaching out to Curtains Up directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager - Jan/Feb Start in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Curtains Up and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Curtains Up
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
