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- Tasks: Engage customers, match them with tech products, and support store operations.
- Company: Currys is the UK's leading tech retailer, passionate about amazing technology and customer service.
- Benefits: Enjoy flexible hours, competitive pay, product discounts, and a monthly performance bonus.
- Why this job: Join a supportive team, develop your skills, and make a positive impact on people and the planet.
- Qualifications: Be friendly, eager to learn, and a strong team player; no tech knowledge needed initially.
- Other info: Flexible working hours, ongoing training, and a commitment to diversity and inclusion.
At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of caring and committed colleagues. Join us and you’ll work in a great team where you can be yourself and bring your personality. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.
As a Retail Sales Colleague you don’t need an in-depth knowledge of tech before you join the team as all our new colleagues attend a two to three day induction either virtually or at our fantastic academy in Fort Dunlop, Birmingham. Here, you’ll gain valuable skills and knowledge to help you sell, serve and support our customers and make amazing happen. From supplier training and demos ahead of launches to testing the latest products, we’ll give you the confidence you need to ensure your recommendations are top notch.
Our Sales Colleagues work flexibly across our opening hours which typically includes Saturdays and Sundays. Our stores are open 7 days a week generally between 9am and 8pm but will vary locally.
As part of this role, you’ll be responsible for:
- Asking the right questions to match customers with products.
- Making every customer interaction memorable.
- Offering support services like delivery and installation, recycling and ways to pay.
- Contributing towards the overall sales performance of the store.
- Working across different departments and product ranges.
- Supporting with the running of the store by completing operational tasks.
You will need to be:
- Approachable and friendly.
- Keen to learn about the latest technology.
- Comfortable achieving personal sales, service and customer experience targets.
- A strong team player, confident working across all parts of the store and winning as a team.
We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. Alongside 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme (for permanent colleagues), you’ll find a host of benefits designed to work for you. They include:
- Monthly performance-related bonus.
- Product discounts on the latest tech.
- A range of wellbeing initiatives.
Join our Retail team and we’ll be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life. And where possible, we’ll offer you the flexibility to help fit your work around your other commitments, all with the support of your manager.
Not only can you shape your own future, but you can take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.
Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and we’ll do our best to help.
Sales Colleague employer: currysplc.com
Contact Detail:
currysplc.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Colleague
✨Tip Number 1
Familiarise yourself with the latest technology trends and products. Being knowledgeable about popular gadgets and their features will help you engage customers effectively and demonstrate your passion for tech.
✨Tip Number 2
Practice your customer service skills by role-playing different sales scenarios with friends or family. This will boost your confidence in making customer interactions memorable and help you ask the right questions to match products with needs.
✨Tip Number 3
Showcase your teamwork abilities by discussing past experiences where you collaborated successfully with others. Currys values strong team players, so highlighting your ability to work well in a group will make you stand out.
✨Tip Number 4
Be prepared to discuss how you can contribute to the store's sales performance. Think of specific examples from previous roles or experiences where you helped achieve targets or improved customer satisfaction.
We think you need these skills to ace Sales Colleague
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Sales Colleague role. Emphasise your customer service skills, teamwork, and any previous retail experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and customer service. Mention why you want to work at Currys and how you can contribute to their team.
Showcase Your Personality: Since the role values personality, ensure your application reflects who you are. Use a friendly tone and share anecdotes that demonstrate your approachability and enthusiasm for helping customers.
Highlight Flexibility: Mention your availability and willingness to work flexible hours, including weekends. This shows that you understand the demands of the retail environment and are ready to meet them.
How to prepare for a job interview at currysplc.com
✨Show Your Passion for Technology
As a Sales Colleague, it's essential to demonstrate your enthusiasm for technology. Be prepared to discuss your favourite gadgets or recent tech trends, as this will show your potential employer that you're genuinely interested in the products you'll be selling.
✨Prepare for Customer Interaction Scenarios
Think about how you would handle various customer scenarios. Practice asking open-ended questions and providing solutions based on customer needs. This will help you convey your ability to make every customer interaction memorable, which is a key part of the role.
✨Emphasise Teamwork Skills
Since the role requires working closely with others, highlight your teamwork experience. Share examples of how you've collaborated with colleagues in the past to achieve common goals, as this aligns with the company's focus on working as one team.
✨Be Ready to Discuss Flexibility
The job involves flexible working hours, so be prepared to discuss your availability. Show that you're willing to work weekends and adapt to the store's needs, which will demonstrate your commitment to the role and the team.
