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- Tasks: As a White Goods Engineer, you'll diagnose and repair appliances in customers' homes.
- Company: Currys is the UK's leading tech retailer, dedicated to amazing customer service.
- Benefits: Enjoy 30 days annual leave, a competitive pension, and product discounts.
- Why this job: Join a supportive team, learn valuable skills, and make a positive impact on the planet.
- Qualifications: Experience in white goods repairs and a valid UK/EU driving licence required.
- Other info: Diversity and inclusion are key values; assistance available during the application process.
The predicted salary is between 28000 - 42000 £ per year.
Role overview: White Goods Engineer Bristol Bristol Customer Service Centre Permanent Full Time Grade 3 Salary –
33,000 – 35,000 per annum (OTE 35k – 37k) increasing to 36,000 – 39,000 per annum (OTE 38k – 41k) for Gas qualified Shift Pattern:
Average of 41 hours per week working 5 over 7 (some Saturday working on a rostered basis) No Sundays!
Counties recruiting in:
Bristol, Somerset, Bath, Wiltshire, Gloucestershire
At Currys we’re united by one passion: to help everyone enjoy amazing technology.
As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. So you’ll never go it alone here. You’ll work in a great team, learning and growing together, and celebrating the big and small moments that make every day amazing.
Join us as a White Goods Engineer and you’ll work your magic to keep customers’ appliances in tip-top condition. Whether you’re installing, diagnosing faults or making a vital repair, you’ll be on hand with the right skills, right knowledge and plenty of smiles to make sure every experience is a great one.
Role overview: As part of this role, you’ll be responsible for:
● Driving your company van and managing your own day effectively (as you’ll work mainly on your own). ● Testing, diagnosing and fixing white goods in our customers’ homes. ● Providing and implementing technical knowledge across a range of white goods appliances. ● Building up our reputation as a home services expert.
A lot of the job comes down to skill and efficiency, but building a rapport with customers is just as important. They will welcome you into their homes, and it’ll be down to you to get their products back on track and put their minds at ease.
You will need:
● Proven experience in White Goods repairs. ● Full UK/EU driving licence with no more than 6 penalty points. ● Ideally (but not essential) ACS Qualifications (or equivalent) in Essential Gas Safety Domestic (CCN1), Gas Cookers and Ranges (CKR1). ● To love that feeling when you’ve delivered for a customer.
We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. Alongside 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme, you’ll find a host of benefits designed to work for you. They include:
● First-class induction and on-going learning. ● Company approved tools and van. ● Quarterly bonus. ● Product discounts across the latest tech. Why join us: Join our White Goods Engineer team and we‘ll be with you every step of the way, helping you build the career you want with on-the-job training and the opportunity to learn skills for life, for inside and outside work.
Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.
Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and we’ll do our best to help.
White Goods Engineer employer: Currys
Contact Detail:
Currys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land White Goods Engineer
✨Tip Number 1
Familiarise yourself with the latest white goods technology and common issues. Being knowledgeable about the appliances you’ll be working on will not only boost your confidence but also impress potential employers during interviews.
✨Tip Number 2
Network with current or former employees in the industry. They can provide valuable insights into the company culture at Currys and what they look for in a White Goods Engineer, which can help you tailor your approach.
✨Tip Number 3
Prepare to discuss your customer service skills in detail. Since building rapport with customers is crucial, think of examples where you've successfully resolved issues or enhanced customer satisfaction in previous roles.
✨Tip Number 4
Show enthusiasm for the role and the company’s mission. Research Currys’ commitment to sustainability and customer service, and be ready to express how your values align with theirs during any discussions or interviews.
We think you need these skills to ace White Goods Engineer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a White Goods Engineer. Tailor your application to highlight relevant experience in white goods repairs and customer service.
Highlight Relevant Experience: In your CV and cover letter, emphasise your proven experience in white goods repairs. Mention specific appliances you have worked on and any relevant qualifications, such as ACS certifications, even if they are not essential.
Showcase Customer Service Skills: Since building rapport with customers is crucial, include examples in your application that demonstrate your ability to connect with clients and provide excellent service. This could be through previous roles or specific situations where you made a positive impact.
Proofread Your Application: Before submitting, make sure to proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for this role.
How to prepare for a job interview at Currys
✨Showcase Your Technical Skills
Be prepared to discuss your experience with white goods repairs in detail. Highlight specific examples of appliances you've worked on, the issues you diagnosed, and how you resolved them. This will demonstrate your technical expertise and problem-solving abilities.
✨Emphasise Customer Service
Since building rapport with customers is crucial, share examples of how you've successfully interacted with clients in the past. Discuss how you ensured their satisfaction and how you handled any challenges that arose during service calls.
✨Demonstrate Time Management
As you'll be managing your own schedule, be ready to explain how you prioritise tasks and manage your time effectively. You might want to provide examples of how you've balanced multiple jobs or responsibilities in previous roles.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.