Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: As a White Goods Engineer, you'll diagnose and repair appliances in customers' homes.
- Company: Currys is the UK's leading tech retailer, dedicated to amazing customer service.
- Benefits: Enjoy 30 days annual leave, product discounts, and a quarterly bonus.
- Why this job: Join a supportive team, learn valuable skills, and make a positive impact on the environment.
- Qualifications: Experience in white goods repairs and a valid UK/EU driving licence required.
- Other info: Diversity and inclusion are key values; assistance available during the application process.
The predicted salary is between 28000 - 35000 £ per year.
Role overview: As a White Goods Engineer, you will work in our Pontypridd Cardiff Customer Service Centre on a permanent full-time basis. The salary ranges from £33,000 to £35,000 per annum (OTE £32k - £38k) with an average shift pattern of 41 hours per week, working 5 over 7 days (some Saturday working on a rostered basis).
At Currys, we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we pride ourselves on the service our customers receive, thanks to our team of 25,000 caring and committed colleagues.
In this role, you’ll be responsible for:
- Driving your company van and managing your own day effectively.
- Testing, diagnosing and fixing white goods in our customers’ homes.
- Providing and implementing technical knowledge across a range of white goods appliances.
- Building up our reputation as a home services expert.
A lot of the job comes down to skill and efficiency, but building a rapport with customers is just as important. You will need:
- Proven experience in White Goods repairs.
- Full UK/EU driving licence with no more than 6 penalty points.
- Ideally (but not essential) ACS Qualifications (or equivalent) in Essential Gas Safety Domestic (CCN1), Gas Cookers and Ranges (CKR1).
- A passion for delivering excellent customer service.
We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. Alongside 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme, you’ll find a host of benefits designed to work for you, including:
- First-class induction and ongoing learning.
- Company approved tools and van.
- A shift pattern of five over seven days.
- Quarterly bonus.
- Product discounts across the latest tech.
Join our White Goods Engineer team and we’ll support you every step of the way, helping you build the career you want with on-the-job training and the opportunity to learn skills for life, both inside and outside work. Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.
Every voice has a space at our table, and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to ensure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and we’ll do our best to help.
Contact Detail:
Currys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land White Goods Engineer
✨Tip Number 1
Familiarise yourself with the latest white goods technology and common issues. Being knowledgeable about the appliances you’ll be working on will not only boost your confidence but also impress potential employers during any discussions.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the White Goods Engineer position.
✨Tip Number 3
Prepare to discuss your customer service skills in detail. Since building rapport with customers is crucial in this role, think of specific examples where you've successfully resolved issues or enhanced customer satisfaction.
✨Tip Number 4
Showcase your problem-solving abilities. Be ready to share instances where you diagnosed and repaired appliances efficiently, as this will demonstrate your hands-on experience and technical expertise to the hiring team.
We think you need these skills to ace White Goods Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in white goods repairs. Include specific examples of your skills, such as diagnosing faults and customer service, to show you’re a great fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for technology and customer service. Mention how your previous experiences align with the responsibilities of a White Goods Engineer and express your enthusiasm for joining Currys.
Highlight Relevant Qualifications: If you have ACS qualifications or equivalent in Essential Gas Safety, make sure to mention them prominently. Even if they are not essential, they can set you apart from other candidates.
Showcase Soft Skills: In your application, emphasise your ability to build rapport with customers and work independently. These soft skills are crucial for a role that involves visiting customers' homes and providing excellent service.
How to prepare for a job interview at Currys
✨Showcase Your Technical Skills
Be prepared to discuss your experience with white goods repairs in detail. Highlight specific examples of appliances you've worked on, the issues you diagnosed, and how you resolved them. This will demonstrate your technical expertise and problem-solving abilities.
✨Emphasise Customer Service
Since building rapport with customers is crucial, think of instances where you provided exceptional service. Share stories that illustrate your ability to communicate effectively and put customers at ease, as this is just as important as your technical skills.
✨Know the Company Values
Familiarise yourself with Currys' mission and values. Understanding their commitment to customer satisfaction and sustainability can help you align your answers with what they are looking for in a candidate, showing that you are a good fit for their team.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and the company. You might ask about the training process, team dynamics, or opportunities for career progression within the company.
