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- Tasks: As a White Goods Engineer, you'll install, diagnose, and repair appliances in customers' homes.
- Company: Currys is the UK's leading tech retailer, dedicated to amazing customer service and inclusivity.
- Benefits: Enjoy 30 days annual leave, competitive pension, product discounts, and ongoing training.
- Why this job: Join a supportive team, make a real impact, and develop skills for life while helping customers.
- Qualifications: Experience in white goods repairs and a full UK/EU driving licence are essential.
- Other info: Be part of a diverse workforce committed to inclusion and sustainability.
The predicted salary is between 27500 - 35000 £ per year.
This job is with Currys, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Role overview:
White Goods Engineer Pontypridd Cardiff Customer Service Centre Permanent Full Time Salary – £33,000 – £35,000 At Currys we\’re united by one passion: to help everyone enjoy amazing technology. As the UK\’s best-known retailer of tech, we\’re proud of the service our customers receive – and it\’s all down to our team of 25,000 caring and committed colleagues. So you\’ll never go it alone here.
You\’ll work in a great team, learning and growing together, and celebrating the big and small moments that make every day amazing. Join us as a White Goods Engineer and you\’ll work your magic to keep customers\’ appliances in tip-top condition. Whether you\’re installing, diagnosing faults or making a vital repair, you\’ll be on hand with the right skills, right knowledge and plenty of smiles to make sure every experience is a great one. Role overview:
As part of this role, you\’ll be responsible for: ●
Driving your company van and managing your own day effectively (as you\’ll work mainly on your own). ●
Testing, diagnosing and fixing white goods in our customers\’ homes. ●
Providing and implementing technical knowledge across a range of white goods appliances. ●
Building up our reputation as a home services expert. A lot of the job comes down to skill and efficiency, but building a rapport with customers is just as important. They will welcome you into their homes, and it\’ll be down to you to get their products back on track and put their minds at ease. You will need: ●
Proven experience in White Goods repairs. ●
Full UK/EU driving licence with no more than 6 penalty points. ●
Ideally (but not essential) ACS Qualifications (or equivalent) in Essential Gas Safety Domestic (CCN1), Gas Cookers and Ranges (CKR1). ●
To love that feeling when you\’ve delivered for a customer. We know our people are the secret to our success. That\’s why we\’re always looking for ways to reward great work. Alongside 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme, you\’ll find a host of benefits designed to work for you. They include: ●
First-class induction and on-going learning. ●
Company approved tools and van. ●
A shift pattern of five over eight days. ●
Quarterly bonus. ●
Product discounts across the latest tech. Why join us:
Join our White Goods Engineer team and we\’ll be with you every step of the way, helping you build the career you want with on-the-job training and the opportunity to learn skills for life, for inside and outside work. Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we\’re in a position to make a real impact on people and the planet. Every voice has a space at our table and we\’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and we\’ll do our best to help.
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Contact Detail:
Currys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land White Goods Engineer
✨Tip Number 1
Familiarise yourself with the latest white goods technology and common issues that arise. This knowledge will not only help you during interviews but also demonstrate your passion for the role.
✨Tip Number 2
Network with current or former employees of Currys, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 3
Prepare to discuss specific examples from your past experience where you've successfully diagnosed and repaired white goods. Highlighting your problem-solving skills will set you apart from other candidates.
✨Tip Number 4
Showcase your customer service skills during any interactions with the hiring team. Since building rapport with customers is crucial in this role, demonstrating your ability to connect with people can make a significant impact.
We think you need these skills to ace White Goods Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in white goods repairs. Include specific examples of your skills and any qualifications, such as ACS certifications, that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and technical expertise. Mention how you can contribute to Currys' reputation as a home services expert and your commitment to delivering excellent service.
Highlight Soft Skills: In your application, emphasise your ability to build rapport with customers. Share examples of how you've successfully interacted with clients in previous roles, as this is crucial for the White Goods Engineer position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Currys
✨Showcase Your Technical Skills
As a White Goods Engineer, it's crucial to demonstrate your technical expertise. Be prepared to discuss specific repairs you've completed and the methods you used. Highlight any relevant qualifications, such as ACS certifications, even if they're not essential.
✨Emphasise Customer Service Experience
Building rapport with customers is key in this role. Share examples of how you've successfully interacted with clients in the past, focusing on your ability to communicate effectively and resolve issues. This will show that you understand the importance of customer satisfaction.
✨Demonstrate Time Management Skills
Since you'll be managing your own schedule, it's important to convey your ability to organise your time efficiently. Discuss how you've handled multiple tasks or appointments in previous roles, ensuring that you meet deadlines while maintaining quality service.
✨Prepare Questions for the Interviewer
Having thoughtful questions ready shows your interest in the role and the company. Ask about the team dynamics, training opportunities, or how success is measured in the position. This not only helps you gauge if the job is right for you but also leaves a positive impression.
