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- Tasks: Diagnose and repair white goods in customers' homes while managing your own schedule.
- Company: Join Currys, the UK's leading tech retailer with a supportive team culture.
- Benefits: Enjoy 30 days annual leave, competitive salary, and product discounts.
- Why this job: Make a real impact on customers' lives while developing valuable skills.
- Qualifications: Experience in white goods repairs and a valid UK/EU driving licence required.
- Other info: Opportunities for career growth and commitment to diversity and inclusion.
The predicted salary is between 25000 - 32000 ÂŁ per year.
Role overview:
White Goods Engineer
Basingstoke
Basingstoke Customer Service Centre
Permanent
Full Time
Salary – £30,000 – £38,000
Counties/Areas recruiting in:GU,BH,SO,PO,RG,SP
Shift Pattern: Average of 41 hours per week working 5 over 7 Days (some Saturday working on a rostered basis)
No Sundays!
At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. So you’ll never go it alone here. You’ll work in a great team, learning and growing together, and celebrating the big and small moments that make every day amazing.
Join us as a White Goods Engineer and you’ll work your magic to keep customers’ appliances in tip-top condition. Whether you’re installing, diagnosing faults or making a vital repair, you’ll be on hand with the right skills, right knowledge and plenty of smiles to make sure every experience is a great one.
Role overview:
As part of this role, you’ll be responsible for:
● Driving your company van and managing your own day effectively (as you’ll work mainly on your own).
● Testing, diagnosing and fixing white goods in our customers’ homes.
â—Ź Providing and implementing technical knowledge across a range of white goods appliances.
â—Ź Building up our reputation as a home services expert.
A lot of the job comes down to skill and efficiency, but building a rapport with customers is just as important. They will welcome you into their homes, and it’ll be down to you to get their products back on track and put their minds at ease.
You will need:
â—Ź Proven experience in White Goods repairs.
â—Ź Full UK/EU driving licence with no more than 6 penalty points.
â—Ź Ideally (but not essential) ACS Qualifications (or equivalent) in Essential Gas Safety Domestic (CCN1), Gas Cookers and Ranges (CKR1).
● To love that feeling when you’ve delivered for a customer.
We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. Alongside 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme, you’ll find a host of benefits designed to work for you. They include:
â—Ź First-class induction and on-going learning.
â—Ź Company approved tools and van.
â—Ź A shift pattern of seven over eight days.
â—Ź Quarterly bonus.
â—Ź Product discounts across the latest tech.
Why join us:
Join our White Goods Engineer team and we\’ll be with you every step of the way, helping you build the career you want with on-the-job training and the opportunity to learn skills for life, for inside and outside work.
Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.
Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email and we’ll do our best to help.
White Goods Engineer employer: Currys
Contact Detail:
Currys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land White Goods Engineer
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Currys. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to white goods engineering. Think about your past experiences and how they relate to the role. We want to hear about your skills and how you’ve made customers happy in the past!
✨Tip Number 3
Show off your personality! When you meet the team, let your enthusiasm shine through. Remember, they’re looking for someone who not only has the technical skills but also fits well within the team culture. A smile goes a long way!
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re keen and professional. Plus, it keeps you fresh in their minds!
We think you need these skills to ace White Goods Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the White Goods Engineer role. Highlight your relevant experience in white goods repairs and any technical knowledge you have. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for customer service and how you’ve made a difference in previous roles. Let us know why you’re excited about joining our team at Currys.
Show Off Your Skills: Don’t hold back on showcasing your technical skills! Whether it’s diagnosing faults or making repairs, we want to see examples of how you’ve successfully tackled challenges in the past. This is your moment to impress us!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and get you one step closer to joining our amazing team!
How to prepare for a job interview at Currys
✨Know Your White Goods
Brush up on your knowledge of white goods appliances before the interview. Be ready to discuss common issues, repairs, and your experience with different brands. This will show that you’re not just a technician but someone who genuinely understands the products.
✨Showcase Your Customer Service Skills
Since building rapport with customers is key, prepare examples of how you've successfully interacted with clients in the past. Think about times when you turned a negative experience into a positive one, as this will highlight your people skills.
✨Demonstrate Your Problem-Solving Abilities
Be ready to tackle hypothetical scenarios during the interview. Practice explaining your thought process when diagnosing and fixing faults. This will help the interviewer see how you approach challenges and your ability to think on your feet.
✨Ask Insightful Questions
Prepare some thoughtful questions about the role and the company culture. Inquire about the team dynamics or ongoing training opportunities. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
