White Goods Engineer

White Goods Engineer

Aylesbury Full-Time 24000 - 36000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: As a White Goods Engineer, you'll diagnose and repair appliances in customers' homes.
  • Company: Currys is the UK's leading tech retailer, dedicated to amazing customer service.
  • Benefits: Enjoy 30 days annual leave, product discounts, and a quarterly bonus.
  • Why this job: Join a supportive team, learn valuable skills, and make a positive impact on the planet.
  • Qualifications: Experience in white goods repairs and a full UK/EU driving licence required.
  • Other info: We value diversity and inclusion, ensuring everyone has a fair chance to shine.

The predicted salary is between 24000 - 36000 ÂŁ per year.

Job Description

Role overview:

White Goods EngineerAylesbury Aylesbury Customer Service Centre Permanent Full Time

Salary – £30,000 – £40,000

At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. So you’ll never go it alone here.  You’ll work in a great team, learning and growing together, and celebrating the big and small moments that make every day amazing.

Join us as a White Goods Engineer and you’ll work your magic to keep customers’ appliances in tip-top condition. Whether you’re installing, diagnosing faults or making a vital repair, you’ll be on hand with the right skills, right knowledge and plenty of smiles to make sure every experience is a great one.

Role overview:

As part of this role, you’ll be responsible for:  ?    Driving your company van and managing your own day effectively (as you’ll work mainly on your own).?    Testing, diagnosing and fixing white goods in our customers’ homes.?    Providing and implementing technical knowledge across a range of white goods appliances.?    Building up our reputation as a home services expert.

A lot of the job comes down to skill and efficiency, but building a rapport with customers is just as important. They will welcome you into their homes, and it’ll be down to you to get their products back on track and put their minds at ease. 

You will need:?    Proven experience in White Goods repairs.?    Full UK/EU driving licence with no more than 6 penalty points.?    Ideally (but not essential) ACS Qualifications (or equivalent) in Essential Gas Safety Domestic (CCN1), Gas Cookers and Ranges (CKR1).?    To love that feeling when you’ve delivered for a customer.

We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. Alongside 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme, you’ll find a host of benefits designed to work for you. They include:?    First-class induction and on-going learning.?    Company approved tools and van.?    A shift pattern of five over eight days.?    Quarterly bonus.?    Product discounts across the latest tech.

Why join us:

Join our White Goods Engineer team and we'll be with you every step of the way, helping you build the career you want with on-the-job training and the opportunity to learn skills for life, for inside and outside work. 

Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet. 

Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email and we’ll do our best to help. 

White Goods Engineer employer: Currys

At Currys, we pride ourselves on being an exceptional employer, offering a supportive work culture where teamwork and personal growth are at the forefront. As a White Goods Engineer in Aylesbury, you'll enjoy a competitive benefits package, including 30 days of annual leave, ongoing training, and opportunities for career advancement, all while making a positive impact on customers' lives and the environment. Join us to be part of a diverse team that values every voice and celebrates both big and small achievements.
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Contact Detail:

Currys Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land White Goods Engineer

✨Tip Number 1

Familiarise yourself with the latest white goods technology and common issues. Being knowledgeable about the appliances you’ll be working on will not only boost your confidence but also impress potential employers during interviews.

✨Tip Number 2

Network with current or former employees in similar roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the White Goods Engineer position.

✨Tip Number 3

Prepare to discuss your customer service skills in detail. Since building rapport with customers is crucial in this role, think of specific examples where you've successfully resolved issues or enhanced customer satisfaction.

✨Tip Number 4

Showcase any relevant certifications or training you have, especially if you possess ACS qualifications. Highlighting these credentials can set you apart from other candidates and demonstrate your commitment to the field.

We think you need these skills to ace White Goods Engineer

Proven experience in White Goods repairs
Technical knowledge of white goods appliances
Diagnostic skills for fault finding
Customer service skills
Effective time management
Full UK/EU driving licence
Communication skills
Problem-solving abilities
Ability to build rapport with customers
Attention to detail
Adaptability to different environments
Basic understanding of gas safety regulations (ACS Qualifications preferred)
Teamwork and collaboration skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a White Goods Engineer. Tailor your application to highlight relevant experience in white goods repairs and customer service.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles or experiences that demonstrate your skills in diagnosing and repairing appliances. Mention specific examples where you successfully resolved customer issues.

Showcase Your Soft Skills: Since building rapport with customers is crucial, include examples of how you've effectively communicated and built relationships in past roles. This will show that you can provide excellent customer service.

Proofread Your Application: Before submitting, make sure to proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Currys

✨Showcase Your Technical Skills

Be prepared to discuss your experience with white goods repairs in detail. Highlight specific examples of appliances you've worked on, the issues you diagnosed, and how you resolved them. This will demonstrate your technical expertise and problem-solving abilities.

✨Emphasise Customer Service

Since building rapport with customers is crucial, share examples of how you've successfully interacted with clients in the past. Discuss how you ensured their satisfaction and how you handled any challenges that arose during service calls.

✨Demonstrate Time Management

As you'll be managing your own schedule, it's important to convey your ability to organise your day effectively. Prepare to discuss how you prioritise tasks and ensure timely service while maintaining quality work.

✨Ask Insightful Questions

Prepare thoughtful questions about the role and the company culture. Inquire about the team dynamics, training opportunities, and how success is measured in the position. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

White Goods Engineer
Currys
Location: Aylesbury

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