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- Tasks: Diagnose and fix white goods in customers' homes while managing your own schedule.
- Company: Currys is passionate about helping everyone enjoy amazing technology.
- Benefits: Enjoy 30 days of annual leave, a competitive pension, and product discounts.
- Why this job: Join a supportive team with on-the-job training and opportunities for personal growth.
- Qualifications: Full UK/EU driving licence required; ACS qualifications are a plus but not essential.
- Other info: We value diversity and inclusion, ensuring every voice is heard in our workplace.
The predicted salary is between 28000 - 32000 £ per year.
Trainee White Goods Engineer Thetford Thetford Customer Service Centre Permanent Full Time Salary- £28k – £32k based on experience (OTE would be £31k – £35k) Shift Pattern – Average of 41 hours per week working 5 over 7 (some Saturday working on a rostered basis) At Currys we’re united by one passion: to help everyone enjoy amazing technology. Join us as a White Goods Engineer and you’ll work your magic to keep customers’ appliances in tip-top condition. Driving your company van and managing your own day effectively (as you’ll work mainly on your own).? Testing, diagnosing and fixing white goods in our customers’ homes.? Building up our reputation as a home services expert. A lot of the job comes down to skill and efficiency, but building a rapport with customers is just as important. Full UK/EU driving licence with no more than 6 penalty points.? Ideally (but not essential) ACS Qualifications (or equivalent) in Essential Gas Safety Domestic (CCN1), Gas Cookers and Ranges (CKR1).? Alongside 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme, you’ll find a host of benefits designed to work for you. Company approved tools and van.? A shift pattern of five over seven days.? Quarterly bonus.? Product discounts across the latest tech. Join our White Goods Engineer team and we\’ll be with you every step of the way, helping you build the career you want with on-the-job training and the opportunity to learn skills for life, for inside and outside work. Not only can you shape your own future, but you can help take charge of ours too. Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email and we’ll do our best to help.
Locations
White Good Engineer employer: Currys
Contact Detail:
Currys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land White Good Engineer
✨Tip Number 1
Familiarise yourself with common white goods appliances and their issues. Understanding the typical problems customers face will help you demonstrate your knowledge during interviews and show that you're proactive about the role.
✨Tip Number 2
Practice your customer service skills. Since building rapport with customers is crucial, consider role-playing scenarios where you troubleshoot issues while maintaining a friendly and professional demeanour.
✨Tip Number 3
Research Currys and their values. Knowing the company’s mission and how they approach customer service can help you align your answers in interviews and show that you’re genuinely interested in being part of their team.
✨Tip Number 4
If you have any relevant qualifications, be ready to discuss them in detail. Even if ACS qualifications aren't essential, showcasing your commitment to professional development can set you apart from other candidates.
We think you need these skills to ace White Good Engineer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the White Goods Engineer position. Tailor your application to highlight relevant skills and experiences that align with these expectations.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in appliance repair or customer service. Mention specific examples where you successfully diagnosed and fixed issues, as this will demonstrate your capability for the role.
Showcase Soft Skills: Since building rapport with customers is crucial, make sure to include examples of your communication and interpersonal skills. Describe situations where you effectively interacted with customers or resolved conflicts to showcase your ability to connect with people.
Proofread Your Application: Before submitting your application, take the time to proofread your documents. Check for spelling and grammatical errors, and ensure that your CV and cover letter are well-structured and easy to read. A polished application reflects your attention to detail.
How to prepare for a job interview at Currys
✨Show Your Technical Skills
As a White Goods Engineer, you'll need to demonstrate your technical knowledge. Be prepared to discuss your experience with diagnosing and fixing appliances, and if you have any relevant qualifications like ACS, make sure to mention them.
✨Emphasise Customer Service
Building rapport with customers is crucial in this role. Share examples of how you've successfully interacted with customers in the past, highlighting your communication skills and ability to handle difficult situations.
✨Demonstrate Time Management
Since you'll be managing your own schedule, it's important to show that you can work independently and efficiently. Discuss how you prioritise tasks and manage your time effectively, especially when working on multiple jobs.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and the team you'll be working with. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
