Customer Business Manager in Welwyn Garden City
Customer Business Manager

Customer Business Manager in Welwyn Garden City

Welwyn Garden City Full-Time 28800 - 48000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead B2B customer experiences and coach a dynamic team to exceed sales goals.
  • Company: Join Currys, the UK's leading tech retailer with a passion for amazing technology.
  • Benefits: Enjoy 30 days of leave, product discounts, and a performance-related bonus.
  • Why this job: Shape your career while helping local businesses thrive with innovative tech solutions.
  • Qualifications: Management experience, coaching skills, and a knack for spotting commercial opportunities.
  • Other info: Inclusive culture that values every voice and supports personal development.

The predicted salary is between 28800 - 48000 Β£ per year.

At Currys, we are united by one passion: to help everyone enjoy amazing technology. As the UK's best-known retailer of tech, we are proud of the service our customers receive and it's all down to our team of 25,000 caring and committed colleagues.

As a Business Customer Manager, you'll be accountable for our B2B proposition in-store, taking the lead on creating an experience our business customers love. You will help meet and exceed all of their technology wants and needs. You're the one who will coach the team to nurture existing relationships with local business owners, as well as giving them the confidence to develop new ones.

Key responsibilities include:

  • Coaching colleagues to inspire our business customers to buy the best products to suit their needs, however they choose to shop with us.
  • Building a strong network with local businesses, developing new relationships and growing existing accounts.
  • Leading a highly engaged team, understanding their strengths and development opportunities, supporting personal development plans and encouraging progression.
  • Inspiring colleagues to put the customer first whilst driving business sales and profit objectives.

Our business moves at pace, and it's suited to someone who wants to grow with it. You'll be driven by finding innovative ways to transform how local businesses use our exciting tech products and services, enhancing B2B performance and building for the future.

Requirements include:

  • Management experience and a hands-on style.
  • Proven coaching skills and a passion for building team confidence and capability.
  • A track record of identifying commercial opportunities to deliver KPIs.

Alongside 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme, you'll find a host of benefits designed to work for you, including a performance-related bonus, product discounts on the latest tech, and a range of wellbeing initiatives.

Join our Business Sales team and we will be with you every step of the way, helping you make this role your own and develop the career you want. We will give you the chance to learn new skills, try out different opportunities and work with teams across the business to help you progress quickly.

Not only can you shape your own future, but you can help take charge of ours too. Every voice has a space at our table and we are committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and we will do our best to help.

Customer Business Manager in Welwyn Garden City employer: Currys

At Currys, we pride ourselves on being a leading tech retailer that values our employees as much as our customers. As a Business Customer Manager, you'll thrive in a dynamic environment that fosters personal growth and development, supported by a culture of inclusivity and teamwork. With competitive benefits, including generous annual leave, performance bonuses, and opportunities for career progression, you'll be empowered to make a meaningful impact while enjoying the latest technology products.
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Contact Detail:

Currys Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Customer Business Manager in Welwyn Garden City

✨Tip Number 1

Network like a pro! Get out there and connect with local businesses, attend industry events, or join online forums. The more people you know, the better your chances of landing that Customer Business Manager role.

✨Tip Number 2

Show off your coaching skills! During interviews, share examples of how you've inspired teams in the past. Highlight your ability to nurture relationships and develop talent – it’s what Currys is all about!

✨Tip Number 3

Be ready to talk tech! Brush up on the latest products and services that Currys offers. Show your passion for technology and how you can help businesses make the most of it – that’ll definitely impress the hiring team.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way, so don’t hesitate to reach out if you need any help.

We think you need these skills to ace Customer Business Manager in Welwyn Garden City

B2B Sales
Coaching Skills
Relationship Building
Team Leadership
Customer Service Orientation
Commercial Awareness
KPI Management
Innovative Thinking
Performance Enhancement
Personal Development Planning
Communication Skills
Adaptability
Problem-Solving Skills

Some tips for your application 🫑

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Customer Business Manager role. Highlight your coaching abilities and any experience you have in B2B sales to show us you're the right fit!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about technology and how you can inspire your team to meet business customers' needs. Keep it engaging and personal!

Showcase Your Achievements: Don’t just list your responsibilities; share your successes! Whether it's exceeding KPIs or building strong relationships, we want to see how you've made an impact in your previous roles.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Currys

✨Know Your Tech

As a Customer Business Manager, you'll need to be well-versed in the latest tech products and services. Do your homework on Currys' offerings and be ready to discuss how they can meet the needs of business customers. This shows your passion for technology and your commitment to helping clients.

✨Showcase Your Coaching Skills

Since the role involves coaching colleagues, prepare examples of how you've successfully developed team members in the past. Think about specific situations where you inspired others or helped them grow their skills. This will demonstrate your leadership style and ability to nurture talent.

✨Build Relationships

Highlight your experience in building and maintaining relationships with local businesses. Be ready to share strategies you've used to connect with clients and how you've turned those connections into successful partnerships. This is crucial for the B2B aspect of the role.

✨Emphasise Your Results

Prepare to discuss your track record in identifying commercial opportunities and meeting KPIs. Use concrete examples to illustrate how you've driven sales and profit objectives in previous roles. This will show that you're results-oriented and ready to contribute to Currys' success.

Customer Business Manager in Welwyn Garden City
Currys
Location: Welwyn Garden City

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