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- Tasks: Lead a team to create amazing experiences for business customers and drive sales.
- Company: Join Currys, the UK's leading tech retailer with a passion for technology.
- Benefits: 30 days annual leave, performance bonuses, product discounts, and wellbeing initiatives.
- Why this job: Shape your career while making a real impact on local businesses and the planet.
- Qualifications: Management experience in retail or B2B, coaching skills, and a passion for teamwork.
- Other info: Dynamic environment with opportunities for personal growth and development.
The predicted salary is between 36000 - 60000 £ per year.
At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.
As a Business Customer Manager, you’ll be accountable for our B2B proposition in-store, taking the lead on creating an experience our business customers love. You’ll help to meet and exceed all of their technology wants and needs. You’re the one who will coach the team to nurture existing relationships with local business owners, as well as giving them the confidence to develop new ones.
As part of this role, you’ll be responsible for:
- Coaching colleagues to inspire our business customers to buy the best products to suit their needs, however they choose to shop with us.
- Building a strong network with local businesses, developing new relationships and growing existing accounts.
- Leading a highly engaged team, understanding their strengths and development opportunities, supporting personal development plans and encouraging progression.
- Inspiring colleagues to put the customer first whilst driving business sales and profit objectives.
This isn’t a role for someone who wants to stand still. Our business moves at pace, and it’s suited to someone who wants to grow with it. You’ll be driven by finding innovative ways to transform how local businesses use our exciting tech products and services, enhancing B2B performance and building for the future.
You will need:
- To have management experience and a hands-on style.
- Background in either a retail or B2B environment (or both!).
- Proven coaching skills and a passion for building team confidence and capability.
- A track record of identifying commercial opportunities to deliver KPIs.
- To be confident working in a team, approachable and friendly to colleagues and customers.
We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. Alongside 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme, you’ll find a host of benefits designed to work for you. They include:
- Performance-related bonus.
- Product discounts on the latest tech.
- A range of wellbeing initiatives.
Join our Business Sales team and we’ll be with you every step of the way, helping you make this role your own and develop the career you want. We’ll give you the chance to learn new skills, try out different opportunities and work with teams across the business to help you progress quickly.
Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet. Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce.
We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email and we’ll do our best to help.
Business Customer Manager in Watford employer: Currys
Contact Detail:
Currys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Customer Manager in Watford
✨Network Like a Pro
Get out there and connect with local businesses! Attend networking events, join community groups, or even pop into local shops. Building relationships is key to landing that Business Customer Manager role, so let’s show them what you’ve got!
✨Show Off Your Coaching Skills
During interviews, share examples of how you've coached teams in the past. Talk about how you inspired colleagues to achieve their goals. We want to see your passion for developing others shine through!
✨Be Ready to Discuss KPIs
Brush up on your knowledge of key performance indicators. Be prepared to discuss how you've identified commercial opportunities in previous roles. This will show that you understand the business side of things and are ready to drive sales!
✨Apply Through Our Website
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you that interview!
We think you need these skills to ace Business Customer Manager in Watford
Some tips for your application 🫡
Show Your Passion for Tech: When writing your application, let your love for technology shine through! We want to see how you can bring that passion into the role and inspire our business customers.
Highlight Your Coaching Skills: Make sure to showcase your experience in coaching and developing teams. We’re all about nurturing talent, so tell us how you've helped others grow and succeed in their roles.
Demonstrate Your B2B Experience: If you've got a background in retail or B2B, flaunt it! Share specific examples of how you've built relationships with local businesses and driven sales – we love a good success story.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to get your application and for you to stay updated on your progress. We can’t wait to hear from you!
How to prepare for a job interview at Currys
✨Know Your Tech
As a Business Customer Manager, you'll be dealing with tech products daily. Make sure you brush up on the latest tech trends and how they can benefit businesses. This will not only impress your interviewers but also show that you're genuinely interested in helping customers.
✨Showcase Your Coaching Skills
Since coaching is a key part of this role, prepare examples of how you've successfully coached or mentored others in the past. Think about specific situations where your guidance led to improved performance or confidence in your team.
✨Build Relationships
Demonstrate your ability to build and maintain relationships with local businesses. Share any experiences where you've developed strong connections or networks, and explain how you plan to do this in your new role at Currys.
✨Emphasise Your Team Spirit
This role requires a collaborative approach, so be ready to discuss how you work well in a team. Highlight instances where you've contributed to team success and how you encourage others to put the customer first while achieving business goals.
