At a Glance
- Tasks: Join our team to test, diagnose, and fix white goods in customers' homes.
- Company: Currys is the UK's leading tech retailer, dedicated to amazing customer service.
- Benefits: Enjoy 30 days annual leave, performance bonuses, product discounts, and wellbeing initiatives.
- Why this job: Gain hands-on experience while making a positive impact on customers and the environment.
- Qualifications: Basic electrical knowledge and experience with electric products required; full UK driving licence needed.
- Other info: Receive comprehensive training to become a skilled White Goods Engineer within months.
The predicted salary is between 24000 - 28800 ÂŁ per year.
Job Description
Role overview:
Trainee White Goods EngineerMorley Leeds Customer Service Centre Permanent Full TimeSalary : 28,000 – 34,000 per annum depending on experience plus quarterly bonusShift Pattern – Average of 41 hours per week working 5 over 7 (some Saturday working on a rostered basis) No Sundays!Counties/areas recruiting in: Wakefield, Leeds, Barnsley, Huddersfield, Halifax, Bradford
At Currys we’re united by one passion: to help everyone enjoy amazing technology.Â
As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. So you’ll never go it alone here.  You’ll work in a great team, learning and growing together, and celebrating the big and small moments that make every day amazing.
We’re looking for Trainee White Goods Engineers to join our White Goods Repair Team here at Currys.  It’s an amazing team to be part of, with an industry leading NPS and world class 1st visit fix rate!
 As a Trainee White Goods Engineer, you’ll bring your basic electrical knowledge and receive all the training you need to step into a White Goods Engineer role within 2-4 months, when you can look forward to every day being an adventure!  A lot of the job comes down to skill and efficiency but building a rapport with customers is just as important.  You’ll learn how to work your magic to keep customers’ appliances in tip-top condition. Whether it’s installing, diagnosing faults, or making a vital repair, you’ll be on hand with the right skills, right knowledge, and plenty of smiles to make sure every experience is a positive one.
Role overview:
Role overview:
As part of this role, you’ll be responsible for:   •   Testing, diagnosing, and fixing white goods in our customers’ homes •   Providing and implementing technical knowledge across a range of white goods appliances •   Driving a company van and managing your own day effectively •   Building our reputation as a home services expert  Whether it’s in our customers’ homes or on the end of the phone, to be successful you’ll demonstrate excellent customer service skills and experience of engaging positively with customers.  You will need: •   Repair or installation experience which includes having worked with electric or electro-mechanical products (e.g., field services engineering, trainee plumbing or electrical services, domestic or consumer electrical installation experience or training)•   Electrical knowledge: demonstrable basic competence both in theory and practice•   A passion for delivering great customer service•   Ability to handle heavy White Goods (washing machines, dishwashers etc)•   A full valid UK driving licence with no more than 6 penalty points
We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. Alongside 30 days of annual leave (including bank holiday entitlement), you’ll find a host of benefits designed to work for you. They include:
? Â Â First-class induction and on-going learning? Â Â Performance related bonus paid quarterly? Â Â Product discounts across the latest tech? Â Â A range of wellbeing initiatives
Why join us:
Join our White Goods Engineer team and we'll be with you every step of the way, helping you build the career you want with on-the-job training and the opportunity to learn skills for life, for inside and outside work.Â
Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.Â
Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email and we’ll do our best to help.Â
Trainee White Goods Engineer employer: Currys
Contact Detail:
Currys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee White Goods Engineer
✨Tip Number 1
Familiarise yourself with common white goods appliances and their typical issues. Understanding the basics of how these machines work will not only boost your confidence but also help you engage more effectively during interviews.
✨Tip Number 2
Highlight any previous experience you have with electrical or electro-mechanical products. Even if it's informal, showcasing your hands-on skills can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your customer service experiences. Since building rapport with customers is crucial in this role, think of examples where you've successfully resolved issues or provided excellent service.
✨Tip Number 4
Research Currys and their commitment to sustainability and customer satisfaction. Being knowledgeable about the company’s values and mission can help you align your answers with what they’re looking for in a Trainee White Goods Engineer.
We think you need these skills to ace Trainee White Goods Engineer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Trainee White Goods Engineer position. Tailor your application to highlight relevant skills and experiences that align with the role.
Highlight Relevant Experience: Emphasise any previous experience you have with electrical or electro-mechanical products, even if it's from training or other roles. Mention specific tasks you've performed that relate to diagnosing or repairing appliances.
Showcase Customer Service Skills: Since customer service is a key part of this role, include examples of how you've successfully engaged with customers in past positions. Highlight your ability to build rapport and provide excellent service.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Currys
✨Show Your Passion for Customer Service
Since the role involves a lot of customer interaction, make sure to express your enthusiasm for delivering excellent customer service. Share examples from your past experiences where you went above and beyond to help a customer.
✨Demonstrate Your Technical Knowledge
Even though this is a trainee position, it's important to showcase your basic electrical knowledge. Be prepared to discuss any relevant experience you have with electric or electro-mechanical products, and how that can apply to the role.
✨Prepare for Practical Scenarios
Think about potential scenarios you might face as a White Goods Engineer, such as diagnosing a fault or performing a repair. Practising how you would approach these situations can help you articulate your problem-solving skills during the interview.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask questions about the team dynamics, training processes, or company culture. This shows your genuine interest in the role and helps you determine if it's the right fit for you.