At a Glance
- Tasks: Join our team to test, diagnose, and fix white goods in customers' homes.
- Company: Currys is the UK's leading tech retailer, dedicated to amazing customer service.
- Benefits: Enjoy 30 days annual leave, performance bonuses, product discounts, and wellbeing initiatives.
- Other info: No Sunday work and a supportive team environment await you!
- Why this job: Gain hands-on training, build a rewarding career, and make a positive impact on the planet.
- Qualifications: Basic electrical knowledge, customer service skills, and a valid UK driving licence required.
The predicted salary is between 22400 - 25600 £ per year.
Trainee White Goods Engineer
Stevenage
Stevenage Customer Service Centre
Permanent
Full Time
Salary : 28,000 - 32,000 per annum depending on experience plus quarterly bonus
Shift Pattern - Average of 41 hours per week working 5 over 7 (some Saturday working on a rostered basis) No Sundays!
Counties/areas recruiting in: Bedfordshire, Hertfordshire, North London, North West London
At Currys we’re united by one passion: to help everyone enjoy amazing technology.As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. So you’ll never go it alone here. You’ll work in a great team, learning and growing together, and celebrating the big and small moments that make every day amazing.
We’relooking for Trainee White Goods Engineers to join our White Goods Repair Team here at Currys. It’san amazing team to be part of, with an industry leading NPS and world class 1st visit fix rate!
As a Trainee White Goods Engineer,you’llbring your basic electrical knowledge and receive all the training you need to step into a White Goods Engineer role within 2-4 months, when you can look forward to every day being an adventure!
A lot of the job comes down to skill and efficiency but building a rapport with customers is just as important.
You’lllearn how to work your magic to keep customers’ appliances in tip-top condition. Whetherit’sinstalling, diagnosing faults, or making a vital repair,you’llbe on hand with the right skills, right knowledge, and plenty of smiles to make sure every experience is a positive one.
Role overview:
As part of this role, you’ll be responsible for:
- Testing, diagnosing, and fixing white goods in our customers’ homes
- Providing and implementing technical knowledge across a range of white goods appliances
- Driving a company van and managing your own day effectively
- Building our reputation as a home services expert
Whetherit’sin our customers’ homes or on the end of the phone, to be successfulyou’lldemonstrateexcellent customer service skills and experience of engaging positively with customers.
You will need:
- Repair or installation experience which includes having worked with electric or electro-mechanical products (e.g., field services engineering, trainee plumbing or electrical services, domestic or consumer electrical installation experience or training)
- Electrical knowledge: demonstrable basic competence both in theory and practice
- Ability to handle heavy White Goods (washing machines, dishwashers etc)
- A full valid UK driving licence with no more than 6 penalty points
We know our people are the secret to our success.That’swhywe’realways looking for ways to rewardgreat work. Alongside 30 days of annual leave (including bank holidayentitlement),you’llfind a host of benefits designed to work for you. They include:
- First-class induction and on-going learning
- Performance related bonus paid quarterly
- Product discounts across the latest tech
- A range of wellbeing initiatives
Join our White Goods Engineer team and we'll be with you every step of the way, helping you build the career you want with on-the-job training and the opportunity to learn skills for life, for inside and outside work.
Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.
Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and we’ll do our best to help.
#J-18808-Ljbffr
Trainee White Goods Engineer in Stevenage employer: Currys
Currys is an excellent employer, offering a dynamic work environment at their London Campus where innovation and collaboration thrive. Employees benefit from performance bonuses, product discounts on the latest technology, and ample opportunities for professional growth within a supportive team culture that values communication and creativity.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee White Goods Engineer in Stevenage
✨Tip Number 1
Familiarise yourself with common white goods appliances and their typical issues. Understanding the basics of how these machines work will not only help you during the interview but also show your genuine interest in the role.
✨Tip Number 2
Brush up on your customer service skills. Since building rapport with customers is crucial, think of examples from your past experiences where you successfully resolved issues or provided excellent service.
✨Tip Number 3
Prepare to discuss your experience with electrical or electro-mechanical products. Be ready to explain any relevant training or hands-on experience you have, as this will demonstrate your capability to learn quickly in the role.
✨Tip Number 4
Show enthusiasm for the company's mission and values. Research Currys and be prepared to discuss how you can contribute to their goal of providing amazing technology and customer service, which will set you apart from other candidates.
We think you need these skills to ace Trainee White Goods Engineer in Stevenage
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the key responsibilities and requirements for the Trainee White Goods Engineer position. Tailor your application to highlight relevant skills and experiences that match what Currys is looking for.
Highlight Relevant Experience:In your CV and cover letter, emphasise any previous experience you have with electrical or electro-mechanical products. Mention specific examples of repair or installation work you've done, even if it's from training or personal projects.
Showcase Customer Service Skills:Since excellent customer service is crucial for this role, include examples in your application that demonstrate your ability to engage positively with customers. This could be from previous jobs, volunteer work, or any relevant experiences.
Proofread Your Application:Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are important traits for a Trainee White Goods Engineer.
How to prepare for a job interview at Currys
✨Show Your Passion for Customer Service
Since the role involves a lot of customer interaction, make sure to express your enthusiasm for providing excellent service. Share examples from your past experiences where you went above and beyond to help a customer.
✨Demonstrate Your Technical Knowledge
Even though this is a trainee position, it's important to showcase your basic electrical knowledge. Be prepared to discuss any relevant experience you have with electric or electro-mechanical products, and how you can apply that knowledge in the role.
✨Prepare for Practical Scenarios
Think about potential scenarios you might face as a White Goods Engineer. Prepare to discuss how you would approach diagnosing and fixing common issues with appliances. This will show your problem-solving skills and readiness for the job.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask questions about the team dynamics, training processes, and growth opportunities within the company. This demonstrates your interest in the role and helps you assess if it's the right fit for you.
