At a Glance
- Tasks: Become a White Goods Engineer, diagnosing and repairing appliances in customers' homes.
- Company: Join Currys, the UK's leading tech retailer with a passionate team of 25,000.
- Benefits: Enjoy 30 days annual leave, product discounts, and a quarterly bonus.
- Other info: No Sunday work and a focus on inclusion and diversity in our workforce.
- Why this job: Make a real impact while learning valuable skills in a supportive environment.
- Qualifications: Experience in White Goods repairs and a valid UK/EU driving licence required.
The predicted salary is between 24000 - 28800 £ per year.
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Trainee White Goods Engineer
Stanford-le-Hope
Tilbury Customer Service Centre
Permanent
Full Time
Salary 28,000 to 32,000 per annum depending on experience plus quarterly bonus
Shift Pattern - Average of 41 hours per week working 5 over 7 (some Saturday working on a rostered basis)No Sundays!
Counties/areas recruiting in: East London & Essex
At Currys we’re united by one passion: to help everyone enjoy amazing technology.
As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. So you’ll never go it alone here. You’ll work in a great team, learning and growing together, and celebrating the big and small moments that make every day amazing.
We’re looking for Trainee White Goods Engineers to join our White Goods Repair Team here at Currys. It’s an amazing team to be part of, with an industry leading NPS and world class 1st visit fix rate!
As a Trainee White Goods Engineer, you’ll bring your basic electrical knowledge and receive all the training you need to step into a White Goods Engineer role within 2-4 months, when you can look forward to every day being an adventure!
A lot of the job comes down to skill and efficiency but building a rapport with customers is just as important.
You’ll learn how to work your magic to keep customers’ appliances in tip-top condition. Whether it’s installing, diagnosing faults, or making a vital repair, you’ll be on hand with the right skills, right knowledge, and plenty of smiles to make sure every experience is a positive one.
Role overview:
As part of this role, you’ll be responsible for:
- Testing, diagnosing, and fixing white goods in our customers’ homes
- Providing and implementing technical knowledge across a range of white goods appliances
- Driving a company van and managing your own day effectively
- Building our reputation as a home services expert
Whether it’s in our customers’ homes or on the end of the phone, to be successful you’ll demonstrate excellent customer service skills and experience of engaging positively with customers.
You will need:
- Repair or installation experience which includes having worked with electric or electro-mechanical products (e.g., field services engineering, trainee plumbing or electrical services, domestic or consumer electrical installation experience or training)
- Electrical knowledge: demonstrable basic competence both in theory and practice
- Ability to handle heavy White Goods (washing machines, dishwashers etc)
- A full valid UK driving licence with no more than 6 penalty points
We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. Alongside 30 days of annual leave (including bank holiday entitlement), you’ll find a host of benefits designed to work for you. They include:
- First-class induction and on-going learning
- Performance related bonus paid quarterly
- Product discounts across the latest tech
- A range of wellbeing initiatives
Join our White Goods Engineer team and we'll be with you every step of the way, helping you build the career you want with on-the-job training and the opportunity to learn skills for life, for inside and outside work.
Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.
Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and we’ll do our best to help.
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Trainee White Goods Engineer in Stanford-le-Hope employer: Currys
Currys is an excellent employer, offering a dynamic work environment at their London Campus where innovation and collaboration thrive. Employees benefit from performance bonuses, product discounts on the latest technology, and ample opportunities for professional growth within a supportive team culture that values communication and creativity.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee White Goods Engineer in Stanford-le-Hope
✨Tip Number 1
Familiarise yourself with the latest white goods technology and common issues that arise. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Currys, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can be a great advantage during your application process.
✨Tip Number 3
Prepare to discuss specific examples from your past experience where you've successfully diagnosed and repaired appliances. Being able to share these stories will showcase your hands-on skills and problem-solving abilities.
✨Tip Number 4
Highlight your customer service skills during any discussions. Since building rapport with customers is crucial in this role, demonstrating your ability to connect with people will set you apart from other candidates.
We think you need these skills to ace Trainee White Goods Engineer in Stanford-le-Hope
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in white goods repairs. Include specific examples of your skills and any technical knowledge you possess that aligns with the job description.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for technology and customer service. Mention why you want to work for Currys and how your background makes you a great fit for the Trainee White Goods Engineer role.
Highlight Soft Skills:In your application, emphasise your ability to build rapport with customers. Share examples of how you've successfully interacted with clients in previous roles, as this is crucial for the position.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Currys
✨Show Your Technical Skills
Make sure to highlight your experience with white goods repairs during the interview. Be prepared to discuss specific appliances you've worked on and any challenges you've faced, as this will demonstrate your technical knowledge and problem-solving abilities.
✨Emphasise Customer Service
Since building rapport with customers is crucial in this role, share examples of how you've successfully interacted with clients in the past. Discuss how you handle difficult situations and ensure customer satisfaction, as this will show that you understand the importance of service.
✨Demonstrate Time Management Skills
As you'll be managing your own schedule while driving a company van, it's important to convey your ability to organise your time effectively. Prepare to discuss how you prioritise tasks and manage your day to ensure efficiency and punctuality.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. This shows your genuine interest in the position and helps you assess if the company aligns with your values, especially regarding their commitment to inclusion and diversity.
