Currys London Campus at Waterloo
Permanent
Full Time
Grade 4
The SIMO Trading Manager is responsible for driving SIMO customer acquisition and profitability across all channels to market, including Currys, affiliate partners and iDmobile.co.uk. The role requires the on-going management of the SIMO tariff portfolio, commercial terms and engagement across these channels.
Key Responsibilities:
- Responsible for delivery of new customer/acquisition KPI’s (volume, margin, MPU, market share)
- Help set the trading direction and strategy for SIMO acquisitions, translating into monthly/quarterly plans
- Own SIMO pricing strategy and execution across the customer lifecycle – acquisitions, second line and upgrades – ensuring a coherent pricing architecture that maximises base growth and margin, working in step with the Retentions and In-life trading teams where lifecycle ownership overlaps
- Set the direction for the product sub-categories across the full SIMO portfolio, including Postpay SIMO (1, 12 and 24 month), and Prepay/Pay Now SIMO (no contract)
- Work with Commercial/ Finance on accurate profitability assumptions that feed into the Trading strategy
- Work closely with the Go To Market and channel teams, including Currys, to deliver SIMO initiatives, optimising performance for total group, ensuring we act as One Business
- Produce weekly/monthly/quarterly insight to understand key drivers/levers of performance, including competitor and market share analysis, to optimise Trading performance and strategy
- Drive continuous improvement across trading processes, insight and reporting — identifying opportunities to work more efficiently and leveraging new technologies, including AI, to build better ways of working and free up capacity for higher-value commercial activity
- Closely monitor competitor and market trends, identifying new customer propositions and understanding the potential commercial impact to iD
- Identify commercial gaps and incremental revenue opportunities across the SIMO portfolio, build robust business cases, and lead delivery from conception through to execution
- Manage, coach and develop the SIMO Trading analyst who is a direct report to this role
Required Skills & Experience:
- Strong commercial awareness to inform tactical and long-term decision making
- Telco (preferred but not essential), trading/pricing and go-to-market experience
- Excellent analytical skills
- Ability to think critically and strategically
- Good ability to analyse complex problems and deliver insightful and practical solutions
- Excellent stakeholder management skills and experience working cross-functionally
- Drive to take ownership and responsibility
- Excellent prioritisation, with the ability to balance multiple deliverables and complete work to a deadline
- Demonstrated ability to identify commercial gaps, build a business case and lead an initiative from conception through to delivery
- Comfortable adopting and embedding new technologies, including AI tools, to improve the efficiency of existing processes and establish new ways of working
Benefits:
- 25 days of annual leave (plus bank holiday entitlement) and a competitive pension scheme
- Private Medical Insurance
- Life Assurance
- Fantastic colleague discounts on Tech with Currys and iD Mobile
- Hybrid working (with an expectation to meet in person 2-4 times per month)
