At a Glance
- Tasks: Lead the development of our SelfCare app for managing telecom subscriptions.
- Company: Join iD Mobile, a dynamic start-up backed by Currys PLC.
- Benefits: Enjoy 25 days annual leave, private medical insurance, and fantastic tech discounts.
- Other info: Hybrid working with opportunities for ongoing training and personal development.
- Why this job: Make a real impact on customer experiences while shaping your career.
- Qualifications: 5+ years as a Technical Product Owner in telecoms or similar fields.
The predicted salary is between 50000 - 60000 £ per year.
- Self Care Technical Product Owner (i D Mobile)
- Currys London Campus at Waterloo Permanent Full Time Grade 4
We’re i D Mobile, one of the UK’s leading mobile virtual network operators.
We launched in May 2015 and have over 2.5 million Pay Monthly customers.
We’re pretty sure our success has a lot to do with our wide range of feature‑packed plans.
We offer everything from super‑value Pay‑as‑you‑go and SIM‑only deals, right up to the latest smartphones from the big‑name manufacturers.
We’re delighted about our success so far and have very ambitious plans for the future.
i D Mobile is an exciting place to work.
We’re a relatively young and dynamic start‑up, and we value innovation, imagination, and creativity.
If you’ve got a great idea, we’ll help you run with it.
We’re passionate about finding new ways to address our customers’ needs.
We’re a little different to other start‑ups, though, because we’re part of Currys PLC, Europe’s leading electrical and mobile retailer.
So, while i D Mobile has only been going for a few years, we’re part of a much bigger family.
The Technical Product Owner will lead the development of our customer Self Care application for managing telecom subscriptions.
The role requires strong technical acumen across APIs and microservices, combined with deep understanding of subscription lifecycle management in a telco environment.
You will own the product backlog, define scalable digital journeys, and work closely with engineering, architecture, and commercial teams to deliver seamless, high‑adoption self‑service experiences.
You will join a team of developers and testers and will interact closely with one or more product managers.
The aim of this team is to continuously improve the services provided by our MVNO.
You will further support and enable the business owners in jointly agreeing sprint content and liaises with subject matter experts and stakeholders across the businesses, to understand, articulate and prioritise the backlog and roadmap requirements.
Key Responsibilities
- Own the technical product backlog scope and roadmap for the i D Self Care subscription management applications, IOS, Android and Web Apps
- Define and priorities’ features such with the business product owner and technical delivery teams, SA, DEV
- Funnel / filter / handle all business requirements for the development roadmap
- Research and articulate business and functional requirements (As a, I want, So that)
- Define the desired outcomes (Given, When, Then)
- Support the development of stories to meet Definition of Ready, Translate business goals into clear technical epics and user stories
- Align roadmap with business KPIs (ARPU, churn reduction, digital adoption)
- Be a key contributor / owner of the refinement of stories and backlog as a whole
- Be the point of contact for Scrum Master, Technical Leads, BAs and developers
- Provide sprint / testing / production sign-off to ensure requirements are delivered as described
- Maintain in-depth knowledge of IT and Telco industry best practices, technologies, architectures and emerging technologies
- Act as the bridge between engineering, architecture, and business teams across i D and Currys
• Define APIs, integrations, and data flows for
- CRM / Customer Management
- Identity & authentication
- Customer Experience & Self‑Service
- Design seamless Self Care journeys (onboarding, subscription changes, payments)
- Optimise flows to reduce support calls and increase digital self‑resolution
- Work closely with UX/UI designers to deliver intuitive mobile and web journeys
Required Skills & Experience
- Extensive (5+ years) experience as a Technical Product Owner, Technical Business Analyst or Solution Designer ideally gained in telecoms or SI organisation
- Excellent written and verbal communication skills, when it comes to producing and playing back business requirements to both business and engineering audiences
- Excellent stakeholder management skills, when it comes to gathering requirements and signoff
- MVNO, BSS, D2C E‑commerce, including payment systems, business critical integrations
- Expert Jira & Confluence user
- Experience working in multi brand environments, mobile or other regulated industries (e. g. FCA regulated)
- Preferred - experience with Telecom or subscription‑based services, such as Mobile/Broadband subscription, lifecycle, BSS/OSS ecosystem, CRM systems, Product catalogue and Order management flows
- Customer self‑service portals or apps9
We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. You’ll find a host of benefits designed to work for you, including:
- 25 days of annual leave (plus bank holiday entitlement) and a competitive pension scheme
- Private Medical Insurance
- Life Assurance
- Fantastic colleague discounts on Tech with Currys and i D Mobile
- Hybrid working (with an expectation to meet in person 2-4 times per month)
Join our team and we’ll be with you every step of the way, helping you develop the career you want with new opportunities, on‑going training and skills for life.
Not only can you shape your own future, but you can help take charge of ours too.
As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.
Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce.
We want to make sure you have a fair opportunity to show us your talents during our application process so if you need any additional assistance with your application please emailcareers@currys. co. uk and we’ll do our best to help.
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Self Care Technical Product Owner employer: Currys
Currys is an excellent employer, offering a dynamic work environment at their London Campus where innovation and collaboration thrive. Employees benefit from performance bonuses, product discounts on the latest technology, and ample opportunities for professional growth within a supportive team culture that values communication and creativity.
StudySmarter Expert Advice🤫
We think this is how you could land Self Care Technical Product Owner
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Currys!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Currys would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Currys through your school's career services!
We think you need these skills to ace Self Care Technical Product Owner
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Self Care Technical Product Owner, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Self Care Technical Product Owner position at Currys. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Currys
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
