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For Companies At a Glance
- Tasks: Engage customers, match them with tech products, and support store operations.
- Company: Currys is the UK's leading tech retailer, passionate about amazing technology and customer service.
- Benefits: Enjoy flexible hours, competitive pay, product discounts, and a monthly performance bonus.
- Why this job: Join a supportive team, develop your skills, and make a positive impact on people and the planet.
- Qualifications: Be friendly, eager to learn about tech, and a strong team player.
- Other info: Flexible working hours available, with opportunities for ongoing training and career development.
Role overview:
As a Retail Sales Colleague, you don't need an in-depth knowledge of tech before you join the team as all our new colleagues attend a two to three day induction either virtually or at our fantastic academy in Fort Dunlop, Birmingham. Here, you’ll gain valuable skills and knowledge to help you sell, serve and support our customers and make amazing happen. From supplier training and demos ahead of launches to testing the latest products, we'll give you the confidence you need to ensure your recommendations are top notch.
Our Sales Colleagues work flexibly across our opening hours which typically includes Saturdays and Sundays. Our stores are open 7 days a week generally between 9am and 8pm but will vary locally.
As part of this role, you’ll be responsible for:
- Asking the right questions to match customers with products.
- Making every customer interaction memorable.
- Offering support services like delivery and installation, recycling and ways to pay.
- Contributing towards the overall sales performance of the store.
- Working across different departments and product ranges.
- Supporting with the running of the store by completing operational tasks.
You will need to be:
- Approachable and friendly.
- Keen to learn about the latest technology.
- Comfortable achieving personal sales, service and customer experience targets.
- A strong team player, confident working across all parts of the store and winning as a team.
We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. Alongside 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme (for permanent colleagues), you’ll find a host of benefits designed to work for you. They include:
- Monthly performance-related bonus.
- Product discounts on the latest tech.
- A range of wellbeing initiatives.
Why join us:
Join our Retail team and we’ll be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life. And where possible, we’ll offer you the flexibility to help fit your work around your other commitments, all with the support of your manager.
Not only can you shape your own future, but you can take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet. Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email and we’ll do our best to help.
Sales Colleague employer: Currys
Contact Detail:
Currys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Colleague
✨Tip Number 1
Familiarise yourself with the latest technology trends and products. Being knowledgeable about what’s currently popular can help you engage customers effectively and demonstrate your passion for tech.
✨Tip Number 2
Practice your customer service skills. Since making every customer interaction memorable is key, think of ways to create positive experiences, such as asking open-ended questions to understand their needs better.
✨Tip Number 3
Show your enthusiasm for teamwork. Highlight your ability to work collaboratively across different departments, as this role requires strong team dynamics to achieve sales targets and support store operations.
✨Tip Number 4
Be prepared to discuss your flexibility in working hours. Since the role involves varying shifts, demonstrating your willingness to adapt to the store's schedule can make you a more attractive candidate.
We think you need these skills to ace Sales Colleague
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Sales Colleague role. Emphasise any customer service experience, teamwork, and your ability to learn about technology.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and customer service. Mention why you want to work at Currys and how you can contribute to their team. Be personable and let your personality shine through.
Highlight Flexibility: Since the role requires flexibility in working hours, mention your availability clearly. If you can work weekends or additional hours, make sure to state this in your application.
Show Enthusiasm for Learning: Express your eagerness to learn about the latest technology and how it can help customers. This aligns with Currys' commitment to training and development, making you a more attractive candidate.
How to prepare for a job interview at Currys
✨Show Your Passion for Technology
Make sure to express your enthusiasm for technology during the interview. Talk about any gadgets or tech products you love and how they enhance your life. This will demonstrate that you're keen to learn and engage with the latest innovations.
✨Prepare for Customer Interaction Scenarios
Think of examples from your past experiences where you've provided excellent customer service. Be ready to discuss how you would approach different customer scenarios, as making every interaction memorable is key to this role.
✨Highlight Teamwork Skills
Since being a strong team player is essential, prepare to share instances where you've successfully collaborated with others. Emphasise your ability to work across different departments and how you contribute to a positive team environment.
✨Ask Insightful Questions
At the end of the interview, don't forget to ask questions about the company culture, training opportunities, and how success is measured in the role. This shows your genuine interest in the position and helps you understand if it's the right fit for you.
