At a Glance
- Tasks: Lead app improvements and enhance customer journeys for iD Mobile.
- Company: Join iD Mobile, a dynamic start-up backed by Currys PLC.
- Benefits: Enjoy 25 days holiday, private medical insurance, and hybrid working.
- Other info: Be part of a diverse team committed to innovation and sustainability.
- Why this job: Shape the future of mobile apps while making a real impact.
- Qualifications: Experience in digital product roles and agile delivery teams.
We’re iD Mobile, one of the UK’s leading mobile virtual network operators. We launched in May 2015 and now have over 2.6 million Pay Monthly subscribers. We’re delighted about our success so far and have ambitious plans for the future. iD Mobile is an exciting place to work. We’re a relatively young and dynamic start-up, and we value innovation, imagination, and creativity. If you’ve got a great idea, we’ll help you run with it. We’re passionate about finding new ways to address our customers’ needs. We’re part of Currys PLC, Europe's leading electrical and mobile retailer.
As a Product Owner for the iD app, you'll play a key role in improving app journeys for iD Mobile's customers. Reporting to the Senior Digital Product Manager, App, and working with teams across the business and external partners, you'll help shape and deliver app changes that improve the customer experience and support business priorities.
Role overview:
- Backlog & Roadmap Ownership: Manage the app product backlog across journeys, prioritise initiatives aligned to customer needs and business goals, and support roadmap planning.
- End-to-End Delivery: Drive app initiatives from concept through launch and optimisation, writing clear requirements, user stories, and flows for internal and external teams.
- Data-Driven Optimisation: Use customer insights, behavioural data, performance metrics, and operational feedback to identify improvement opportunities and track KPIs (adoption, usage, satisfaction, retention).
- Cross-Functional Collaboration: Work with teams across Customer & Marketing, Online, Operations, Commercial, Finance, Technology, and external partners to shape and deliver improvements.
- Technical & Compliance Management: Manage iOS and Android releases, monitor app stability and performance, and ensure journeys meet regulatory, Consumer Duty, and accessibility requirements.
- Customer-Centric Advocacy: Champion the customer perspective in decision-making, keeping app journeys simple, effective, and focused on user needs (no line management responsibilities).
You will need:
- Experience in digital product, product owner, business analysis, or similar roles.
- Experience working with backlogs, user stories, requirements, and delivery teams.
- Good understanding of customer needs, app journeys, and what makes a good self-service experience.
- Comfortable using customer insight, product data, and performance metrics to make decisions and prioritise effectively.
- Good communication and stakeholder skills, with the ability to work well with a wide range of technical and non-technical teams.
- Experience working in agile delivery teams and supporting digital product changes from idea through to launch.
- Experience in mobile telecommunications or other subscription businesses is preferred, but not essential.
We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. You’ll find a host of benefits designed to work for you, including:
- Holiday benefits - 25 days of annual leave (plus bank holiday entitlement).
- Private medical insurance.
- Life Assurance.
- Access to discretionary bonus.
- Hybrid working; our primary Currys Campus is at Waterloo (WeWork).
Join our team and we'll be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life. Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet. Every voice has a space at our table and we're committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and we'll do our best to help.
Product Owner employer: Currys
Currys is an excellent employer, offering a dynamic work environment at their London Campus where innovation and collaboration thrive. Employees benefit from performance bonuses, product discounts on the latest technology, and ample opportunities for professional growth within a supportive team culture that values communication and creativity.
StudySmarter Expert Advice🤫
We think this is how you could land Product Owner
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Currys!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Currys would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Currys through your school's career services!
We think you need these skills to ace Product Owner
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Product Owner, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Product Owner position at Currys. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Currys
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
