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- Tasks: Engage with customers to understand their needs and sell amazing tech products.
- Company: Join Currys, the UK's leading tech retailer with a supportive team culture.
- Benefits: Enjoy competitive salary, discounts, life assurance, and wellbeing initiatives.
- Why this job: Make a real impact while developing your sales skills in a dynamic environment.
- Qualifications: Confident communicator with a passion for tech and customer service.
- Other info: Ongoing training and career development opportunities await you!
The predicted salary is between 22000 - 30000 £ per year.
Role overview: Inbound Telephone Sales Advisor at Currys Loughborough Campus, Loughborough, LE11 5XH (Site Based). Permanent, Full Time. Salary - £25,521.60 per annum, plus the opportunity to earn performance-related and target-based commission.
Working Hours/Shift patterns: 40 per week on a rotational shift basis between 9:00 AM and 8:00 PM (Monday to Friday). Weekend shifts between 9:00 AM - 5:30 PM (Saturday/Sunday).
Start Date: Monday, 16th March 2026.
As a Telephone Sales Advisor (Inbound), you’ll be speaking to our customers who have previously visited our Currys or Mobiles websites and are looking to purchase some of our amazing technology and services. Through effective listening, fact finding and matching the customers’ needs with our amazing technology and services, you’ll convert these calls into sales whilst delivering a best-in-class customer experience and creating customers for life.
As part of our commitment to making Currys easy to shop, colleagues will be fully trained in all aspects of customer credit and are expected to confidently offer and support credit-based purchases, ensuring customers are treated fairly and can choose the payment option that best suits their needs.
As part of this role, you’ll be responsible for:
- Exploring customer needs and offering suitable products and services from the Currys or Mobiles websites
- Effectively pitching the benefits of Currys products and services to customers
- Guiding the customer through the sales journey whilst ensuring they are kept fully informed
- Working towards and aiming to exceed sales expectations
- Delivering a best-in-class customer experience
You will need:
- To be a confident communicator with strong people skills
- To be driven with the desire to consistently exceed sales targets
- IT literate with the ability to navigate multiple systems quickly and efficiently
- A passion for tech!
- Flexible and adaptable
- A passion for putting customers first and creating customers for life
- Previous sales experience would be desirable
If your application looks like a great fit, you’ll be invited to an assessment event with our team in Loughborough on Wednesday, 25th February 2026.
We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. You’ll find a host of benefits designed to work for you, including:
- Discounts at our Currys stores and on our partner networks
- Life Assurance and Sharesave scheme
- Access to a variety of Wellbeing initiatives including cycle to work and eyecare
- Access to the Aviva Digital GP app, where you can access a GP 24/7
Why join us: Join our Contact Centre team and we’ll be with you every step of the way, helping you develop the career you want with ongoing training and skills for life. Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.
Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email and we’ll do our best to help.
Inbound Telephone Sales Advisor in Loughborough employer: Currys
Contact Detail:
Currys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inbound Telephone Sales Advisor in Loughborough
✨Tip Number 1
Get to know the company! Before your interview, dive into Currys' values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your pitch! Since you'll be selling tech, brush up on your product knowledge. Role-play with a friend or family member to get comfortable discussing features and benefits, so you can impress during the call.
✨Tip Number 3
Show off your people skills! During the assessment event, focus on building rapport with everyone you meet. Remember, it's all about creating customers for life, so let your personality shine through!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the Currys team. Don’t miss out on this opportunity!
We think you need these skills to ace Inbound Telephone Sales Advisor in Loughborough
Some tips for your application 🫡
Show Your Passion for Tech: Make sure to highlight your love for technology in your application. We want to see that you’re excited about the products and services we offer, as this enthusiasm will shine through when you speak to customers.
Tailor Your Application: Take a moment to customise your application for the Inbound Telephone Sales Advisor role. Mention specific skills or experiences that align with what we’re looking for, like your communication skills or any previous sales experience.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforwardness, so make sure your key points stand out and are easy to read. This will help us see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Currys
✨Know Your Tech
Brush up on the latest tech products and services that Currys offers. Being knowledgeable about their range will not only impress your interviewers but also help you answer questions confidently and relate to customer needs.
✨Practice Active Listening
During the interview, demonstrate your ability to listen actively. This means responding thoughtfully to questions and showing that you understand the importance of listening to customers' needs in a sales role.
✨Show Your Sales Skills
Prepare to discuss any previous sales experience you have, even if it’s not directly related to phone sales. Highlight your achievements and how you exceeded targets, as this will show your drive and capability to succeed in the role.
✨Be Ready for Role-Play
Expect some role-play scenarios during the interview where you might need to pitch a product or handle a customer query. Practising these scenarios beforehand can help you feel more comfortable and showcase your sales abilities effectively.
