At a Glance
- Tasks: Manage complex employee relations cases and provide expert guidance to managers.
- Company: Join Currys, the UK's leading tech retailer with a supportive team culture.
- Benefits: Enjoy 25 days holiday, private medical insurance, and hybrid working options.
- Other info: Be part of a diverse team committed to continuous improvement and inclusion.
- Why this job: Make a real impact on workplace culture while developing your career in HR.
- Qualifications: Experience in employee relations and strong knowledge of UK employment law required.
The predicted salary is between 34650 - 42350 £ per year.
At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.
You’ll join our Employee Relations team, reporting to the Senior ER Operations & Improvement Manager. We're the trusted advisors the business turns to when workplace matters become complex. From grievances and disciplinary cases to tribunal representation, we handle the cases that demand real expertise and careful judgment. We're a collaborative, supportive team that learns together, values doing things right, and genuinely cares about supporting both managers and colleagues through challenging situations.
You’ll become a go-to ER resource, working closely with People Business Partners and line managers across Currys to provide expert guidance and strategic support. You’ll partner with our Legal team on cases requiring legal input or tribunal preparation, bringing together different perspectives to achieve the best outcomes. You’ll also contribute to our continuous improvement culture by sharing insights and learnings with fellow ER Specialists and the wider ER team - helping us all raise our standards and develop our expertise.
As part of this role, you will be responsible for:
- Manage a portfolio of complex and high-risk ER cases - providing managers and HR colleagues with expert, risk-aware advice that helps them navigate difficult situations with confidence
- Support our triage framework - by conducting initial case assessments and routing each case to the right place, ensuring nothing falls through the cracks
- Manage our compliance data - from Right to Work and sponsorship tracking to supporting data subject requests and reviewing cases for auto-closure, keeping our ER function compliant and organised
- Help prepare Employment Tribunal cases - alongside the Complex Case Manager and Legal team, drawing on your expertise to build strong cases
- Spot patterns across your caseload - and share your learnings with the wider ER team, helping us all improve and work smarter
- Feed back on the quality of our outsourced service provider - championing continuous improvement in how they support us
- Build strong working relationships - with People Business Partners, ensuring support feels joined up across the business
- Coach managers - through their cases and run debriefs that help them handle similar issues better next time, multiplying your impact
- Handle the day-to-day administrative tasks that keep our ER service running smoothly.
You will need:
- Solid ER technical experience with strong working knowledge of UK employment law & tribunal procedure
- Hands-on experience advising across the full range of ER case types
- Confident communication that helps you advise and challenge managers at any level
- Sharp attention to detail and case management skills that keep things clear, on track and compliant on high-priority work
- The ability to manage competing priorities and meet deadlines on a busy caseload
- Trusted partner credentials, building strong relationships across the People team and the wider business
- Sound judgement when managing sensitive or complex cases, knowing when to elevate and proactively seek guidance or support
- A team-oriented approach that actively shapes ER strategy, capability and ways of working
- Hands-on experience managing complex ER cases through formal processes
- Based in or able to travel to our London Waterloo Campus on a hybrid basis
We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. You’ll find a host of benefits designed to work for you, including:
- Holiday benefits - 25 days of annual leave (plus bank holiday entitlement)
- Private medical insurance
- Life Assurance
- Competitive pension scheme
- Access to discretionary bonus
- Hybrid working; our primary Currys Campus is at Waterloo (WeWork)
Join our team and we'll be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life. Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet. Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email and we’ll do our best to help.
Er Specialist in London employer: Currys
Currys is an exceptional employer that fosters a dynamic and innovative work culture, particularly in the vibrant location of Waterloo. With a strong focus on employee growth, you will have the opportunity to enhance your skills in cutting-edge technologies like Databricks and Snowflake while contributing to meaningful AI initiatives. The hybrid-working model promotes flexibility, ensuring a healthy work-life balance as you collaborate with passionate teams to drive impactful data solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Er Specialist in London
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Currys!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Currys.
We think you need these skills to ace Er Specialist in London
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Currys. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Currys and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Currys. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Currys's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Currys
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Currys.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Currys will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Currys and how you would contribute to adapting HR strategies.
