At a Glance
- Tasks: Shape strategic priorities and drive operational excellence across the organisation.
- Company: Join a leading tech retailer committed to innovation and teamwork.
- Benefits: Enjoy a performance bonus, competitive pension, and discounts on the latest tech.
- Other info: Dynamic environment with a focus on inclusion and diversity.
- Why this job: Make a real impact by collaborating with senior leaders and driving key initiatives.
- Qualifications: Experience in strategic roles, strong communication, and problem-solving skills required.
The predicted salary is between 60000 - 75000 £ per year.
The Chief Operating Officer has a broad remit covering all channels, Stores, Online and Contact Centres as well as Supply Chain Operations and Group Technical & Safety. The COO Business Manager serves as a trusted partner and sounding board to the COO, helping to shape, prioritise and deliver the strategic and operational agenda across the function. It brings structure to complex issues, creates clarity on priorities and ensures the organisation is set up to execute effectively.
Working across the senior leadership team, the role builds alignment, momentum and high‑quality decision‑making within the Winning Together Operating Model. You will shape the forward agenda for the SLT, translate strategy into clear narratives, and support leaders to frame and deliver key initiatives on behalf of the COO. You will be a strong communicator and problem‑solver, able to identify opportunities, challenge constructively and connect teams around the actions needed to drive operational, customer and commercial performance.
Strategy- Partnering with the COO and leadership team to shape the strategic ambition, priorities and forward agenda
- Deputising for the COO where required, representing the strategic vision and driving alignment across teams
- Developing clear strategic reports, proposals and decision papers for ExCo, Plc Board and other senior forums
- Structuring ambiguous topics, trade‑offs and problem‑solving discussions so leaders can make effective decisions
- Reviewing and challenging plans to ensure they are aligned to strategy, deliverable and actively managed
- Surfacing key risks, issues and dependencies, ensuring clear ownership and follow‑through
- Working with the COO EA to manage priorities, preparation and follow‑up so the COO’s time is focused on the highest‑value activities
- Planning and run an effective leadership cadence, including SLT meetings, Trading, Quarterly Business Reviews and other regular forums
- Coordinating enquiries, actions and priorities into the COO, ensuring clear responses and delivery plans
- Improving cross‑functional ways of working across the SLT, identifying pain points and removing blockers
- Building strong relationships across Finance, HR, Commercial, Strategy, Tech & Transformation and other functions to align priorities and solve problems
- Owning and shaping the operating narrative for the COO function, ensuring clarity and consistency across senior leaders, ExCo and the wider organisation
- Translating complex strategic and operational topics into clear, compelling and colleague‑relevant communication
- Sense‑checking how initiatives, messages and decisions will land across the business, adapting the framing to support engagement and adoption
- Leading cross‑functional strategic initiatives that improve operational, customer or financial performance on behalf of the COO
- Bridging strategy and execution by identifying, coordinating and delivering practical quick wins
- Leading targeted analysis to guide decision‑making across multiple projects and priorities
- Supporting major programmes and growth opportunities by bringing structure, insight and critical thinking to special projects
- Previous experience in a similar role or readiness to step into one from a senior strategic partnering position
- Outcome‑focused, resilient and adaptable, with strong ownership and accountability
- Sound judgement, with the ability to navigate ambiguity, complexity and competing priorities
- Strong organisational and project management skills, able to manage strategic and operational priorities in parallel and deliver at pace without compromising quality
- Excellent written and verbal communication skills
- Strong analytical and problem‑solving skills, able to interpret financial and non‑financial data, simplify complex issues and turn insight into action
- Skillful influencer with emotional intelligence to build trust and work effectively with senior leaders and diverse stakeholders
- Experience working in a dynamic, cross‑functional organisation, ideally across areas such as strategy, operations, commercial, finance, HR, online, technology or risk
- High proficiency in Microsoft Office and AI tools particularly Excel, PowerPoint, Claude and Copilot
- Performance related bonus
- Competitive pension scheme
- Product discounts on the latest tech
- A range of wellbeing initiatives
Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do. We want to ensure you have a fair opportunity to show your talents during our application process, and if you need additional assistance please email.
COO Business Manager in London employer: Currys
At Currys, we pride ourselves on being an exceptional employer, offering a dynamic work environment at our London Campus in Waterloo. As a COO Business Manager, you will benefit from a culture that values collaboration and innovation, alongside opportunities for personal and professional growth. With competitive benefits including performance-related bonuses, a robust pension scheme, and a commitment to diversity and inclusion, Currys is dedicated to fostering a workplace where every voice is heard and valued.
StudySmarter Expert Advice🤫
We think this is how you could land COO Business Manager in London
✨Get Involved in Industry Events
Jumping into industry events or leadership conferences can really help boost your visibility. Not only will you meet potential employers, but you’ll also get the chance to connect with other leaders in corporate management. Look for local or even virtual events that focus on leadership—every connection counts!
✨Engage in Professional Networks
Join professional management associations relevant to your career goals. These networks often host workshops, panels, and networking events that can put you in front of hiring managers. Plus, they can give you the scoop on upcoming roles, such as the full-time positions with companies like Currys.
✨Showcase Your Leadership Skills
When reaching out to potential employers, particularly for leadership roles, demonstrate your leadership capabilities with real examples. Share stories from your previous positions that illustrate how you handled challenges and drove results. This will help you stand out when you apply to places like Currys.
✨Tailor Your LinkedIn Presence
Ensure your LinkedIn profile is specifically tailored to corporate leadership. Highlight achievements, showcase relevant content and engage with posts in management groups. This not only builds your credibility but keeps you on the radar of companies looking for candidates like you as they post full-time opportunities.
We think you need these skills to ace COO Business Manager in London
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
Quantify Your Achievements:Numbers talk, especially in management! When detailing your achievements in your CV or cover letter, don’t just say you improved team performance. Instead, say you boosted productivity by 30% over six months through effective strategy implementation. This makes your application pop and shows us what you can bring to Currys.
Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of Currys. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at Currys
✨Showcase Your Leadership Style
You’ll want to thoroughly convey your unique approach to leadership. During the interview with Currys, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
✨Brush Up on Management Theories
Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at Currys, especially in the specific context of the challenges they’re currently facing.
✨Craft Your Vision for the Company
Since this is a full-time leadership role, spending time thinking about your vision for Currys could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
✨Emphasise Team Dynamics and Culture
In corporate leadership, team dynamics and organisational culture are everything. Be ready to discuss how you've fostered a positive work environment in previous roles. Bring up examples of how you've managed diverse teams effectively—this will resonate well at Currys as they’re likely seeking a candidate who can enhance their workplace culture.
