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- Tasks: Lead B2B customer experiences and coach a dynamic team to exceed sales goals.
- Company: Join Currys, the UK's leading tech retailer with a passion for amazing technology.
- Benefits: 30 days annual leave, competitive pension, performance bonuses, and product discounts.
- Why this job: Shape your career while helping local businesses thrive with innovative tech solutions.
- Qualifications: Management experience, proven coaching skills, and a knack for spotting commercial opportunities.
- Other info: Inclusive culture that values every voice and supports personal development.
The predicted salary is between 36000 - 60000 £ per year.
At Currys, we are united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we are proud of the service our customers receive and it’s all down to our team of 25,000 caring and committed colleagues.
As a Business Customer Manager, you’ll be accountable for our B2B proposition in-store, taking the lead on creating an experience our business customers love. You will help meet and exceed all of their technology wants and needs. You’re the one who will coach the team to nurture existing relationships with local business owners, as well as giving them the confidence to develop new ones.
Key responsibilities include:
- Coaching colleagues to inspire our business customers to buy the best products to suit their needs, however they choose to shop with us.
- Building a strong network with local businesses, developing new relationships and growing existing accounts.
- Leading a highly engaged team, understanding their strengths and development opportunities, supporting personal development plans and encouraging progression.
- Inspiring colleagues to put the customer first whilst driving business sales and profit objectives.
Our business moves at pace, and it’s suited to someone who wants to grow with it. You’ll be driven by finding innovative ways to transform how local businesses use our exciting tech products and services, enhancing B2B performance and building for the future.
Requirements:
- Management experience and a hands-on style.
- Proven coaching skills and a passion for building team confidence and capability.
- A track record of identifying commercial opportunities to deliver KPIs.
Alongside 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme, you’ll find a host of benefits designed to work for you:
- Performance-related bonus.
- Product discounts on the latest tech.
- A range of wellbeing initiatives.
Join our Business Sales team and we’ll be with you every step of the way, helping you make this role your own and develop the career you want. We’ll give you the chance to learn new skills, try out different opportunities and work with teams across the business to help you progress quickly.
Not only can you shape your own future, but you can help take charge of ours too. Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and we’ll do our best to help.
Customer Business Manager in Hitchin employer: Currys
Contact Detail:
Currys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Business Manager in Hitchin
✨Tip Number 1
Network like a pro! Get out there and connect with local businesses, attend industry events, and engage on social media. Building relationships can open doors to opportunities that aren’t advertised.
✨Tip Number 2
Show off your coaching skills! When you’re in interviews, share examples of how you’ve inspired teams or helped colleagues grow. This will highlight your leadership style and fit for the role.
✨Tip Number 3
Be proactive! Don’t just wait for job openings; reach out to companies you admire, like Currys, and express your interest. A friendly email can go a long way in making a memorable impression.
✨Tip Number 4
Keep learning! Stay updated on the latest tech trends and B2B strategies. This not only boosts your confidence but also shows potential employers that you’re passionate about the industry.
We think you need these skills to ace Customer Business Manager in Hitchin
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Customer Business Manager role. Highlight your coaching abilities and any experience you have in B2B sales to show us you're the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about technology and how you can inspire your team to exceed customer expectations. Keep it engaging and personal!
Showcase Your Achievements: Don’t just list your responsibilities; share your successes! Whether it's hitting KPIs or building strong relationships with local businesses, we want to see how you've made an impact in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Currys
✨Know Your Tech
As a Customer Business Manager, you'll need to be well-versed in the latest tech products. Make sure you research Currys' offerings and understand how they can benefit business customers. This knowledge will help you answer questions confidently and show your passion for technology.
✨Showcase Your Coaching Skills
Since the role involves coaching colleagues, prepare examples of how you've successfully developed team members in the past. Think about specific situations where your guidance led to improved performance or confidence, and be ready to discuss these during the interview.
✨Build Relationships
Demonstrate your ability to nurture relationships with local businesses. Prepare anecdotes that highlight your experience in building and maintaining professional connections. This will show that you understand the importance of relationship management in driving sales.
✨Emphasise Your Commercial Acumen
Be ready to discuss how you've identified commercial opportunities in previous roles. Think of specific KPIs you've met or exceeded and how your actions contributed to those successes. This will illustrate your capability to drive business performance effectively.
