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- Tasks: Lead a team to create amazing experiences for business customers and drive sales.
- Company: Join Currys, the UK's leading tech retailer with a passion for customer service.
- Benefits: Enjoy 30 days of leave, performance bonuses, and discounts on the latest tech.
- Why this job: Make a real impact on local businesses while developing your career in a dynamic environment.
- Qualifications: Management experience in retail or B2B, with strong coaching and team-building skills.
- Other info: Be part of a diverse team committed to sustainability and innovation.
The predicted salary is between 28800 - 43200 £ per year.
As a Business Customer Manager, you'll be accountable for our B2B proposition in-store, taking the lead on creating an experience our business customers love. You'll help to meet and exceed all of their technology wants and needs. You're the one who will coach the team to nurture existing relationships with local business owners, as well as giving them the confidence to develop new ones.
As part of this role, you'll be responsible for:
- Coaching colleagues to inspire our business customers to buy the best products to suit their needs, however they choose to shop with us.
- Building a strong network with local businesses, developing new relationships and growing existing accounts.
- Leading a highly engaged team, understanding their strengths and development opportunities, supporting personal development plans and encouraging progression.
- Inspiring colleagues to put the customer first whilst driving business sales and profit objectives.
This isn't a role for someone who wants to stand still. Our business moves at pace, and it's suited to someone who wants to grow with it. You'll be driven by finding innovative ways to transform how local businesses use our exciting tech products and services, enhancing B2B performance and building for the future.
You will need:
- To have management experience and a hands-on style.
- Background in either a retail or B2B environment (or both!).
- Proven coaching skills and a passion for building team confidence and capability.
- A track record of identifying commercial opportunities to deliver KPIs.
- To be confident working in a team, approachable and friendly to colleagues and customers.
We know our people are the secret to our success. That's why we're always looking for ways to reward great work. Alongside 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme, you'll find a host of benefits designed to work for you. They include:
- Performance-related bonus.
- Product discounts on the latest tech.
- A range of wellbeing initiatives.
Join our Business Sales team and we'll be with you every step of the way, helping you make this role your own and develop the career you want. We'll give you the chance to learn new skills, try out different opportunities and work with teams across the business to help you progress quickly.
Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we're in a position to make a real impact on people and the planet.
Every voice has a space at our table and we're committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and we'll do our best to help.
Business Customer Manager (Hitchin) employer: Currys
Contact Detail:
Currys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Customer Manager (Hitchin)
✨Tip Number 1
Network like a pro! Get out there and connect with local businesses, attend events, and engage on social media. The more people you know, the better your chances of landing that Business Customer Manager role.
✨Tip Number 2
Show off your coaching skills! During interviews, share examples of how you've inspired teams or helped colleagues grow. This will highlight your management experience and passion for developing others.
✨Tip Number 3
Be ready to discuss commercial opportunities! Think about times you've identified ways to boost sales or improve customer experiences. This will demonstrate your ability to meet KPIs and drive business success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team and making a difference in the tech world.
We think you need these skills to ace Business Customer Manager (Hitchin)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Business Customer Manager role. Highlight your management experience and any B2B background you have, as this will show us you're a great fit for the position.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about technology and how you can inspire our team to deliver amazing customer experiences. Be genuine and let your personality come through!
Showcase Your Coaching Skills: Since coaching is a big part of this role, share examples of how you've successfully developed team members in the past. We want to see how you can help others grow and thrive in their roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Currys
✨Know Your Tech
As a Business Customer Manager, you'll be dealing with tech products daily. Make sure you brush up on the latest tech trends and how they can benefit businesses. This will not only impress your interviewers but also show that you're genuinely interested in helping customers.
✨Showcase Your Coaching Skills
Since coaching is a key part of this role, prepare examples of how you've successfully coached or mentored others in the past. Think about specific situations where your guidance led to improved performance or confidence in your team.
✨Build Relationships
Demonstrate your ability to build and maintain relationships. Prepare to discuss how you've developed connections with local businesses or clients in previous roles. Highlight any strategies you've used to nurture these relationships and drive sales.
✨Emphasise Your Team Spirit
This role requires a collaborative approach, so be ready to talk about your experience working in teams. Share stories that illustrate your friendly and approachable nature, and how you’ve contributed to a positive team environment while achieving business objectives.
