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- Tasks: Lead and inspire a team to enhance B2B customer experiences and drive sales.
- Company: Join Currys, the UK's leading tech retailer with a passion for amazing technology.
- Benefits: Enjoy 30 days annual leave, performance bonuses, and discounts on the latest tech.
- Why this job: Make a real impact on local businesses while developing your career in a dynamic environment.
- Qualifications: Management experience in retail or B2B, with strong coaching and team-building skills.
- Other info: Be part of a diverse team committed to sustainability and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.
As a Business Customer Manager, you’ll be accountable for our B2B proposition in-store, taking the lead on creating an experience our business customers love. You’ll help to meet and exceed all of their technology wants and needs. You’re the one who will coach the team to nurture existing relationships with local business owners, as well as giving them the confidence to develop new ones.
As part of this role, you’ll be responsible for:
- Coaching colleagues to inspire our business customers to buy the best products to suit their needs, however they choose to shop with us.
- Building a strong network with local businesses, developing new relationships and growing existing accounts.
- Leading a highly engaged team, understanding their strengths and development opportunities, supporting personal development plans and encouraging progression.
- Inspiring colleagues to put the customer first whilst driving business sales and profit objectives.
This isn’t a role for someone who wants to stand still. Our business moves at pace, and it’s suited to someone who wants to grow with it. You’ll be driven by finding innovative ways to transform how local businesses use our exciting tech products and services, enhancing B2B performance and building for the future.
You will need:
- To have management experience and a hands-on style.
- Background in either a retail or B2B environment (or both!).
- Proven coaching skills and a passion for building team confidence and capability.
- A track record of identifying commercial opportunities to deliver KPIs.
- To be confident working in a team, approachable and friendly to colleagues and customers.
We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. Alongside 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme, you’ll find a host of benefits designed to work for you. They include:
- Performance-related bonus.
- Product discounts on the latest tech.
- A range of wellbeing initiatives.
Join our Business Sales team and we’ll be with you every step of the way, helping you make this role your own and develop the career you want. We’ll give you the chance to learn new skills, try out different opportunities and work with teams across the business to help you progress quickly.
Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet. Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce.
We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email and we’ll do our best to help.
Business Customer Manager in Hitchin employer: Currys
Contact Detail:
Currys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Customer Manager in Hitchin
✨Tip Number 1
Network like a pro! Get out there and connect with local businesses, attend industry events, or join online forums. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Show off your coaching skills! When you’re chatting with potential employers, highlight how you’ve inspired teams in the past. Share specific examples of how you’ve helped colleagues grow and succeed.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire, like Currys, and express your interest in working with them. A little initiative can go a long way!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our amazing team at Currys.
We think you need these skills to ace Business Customer Manager in Hitchin
Some tips for your application 🫡
Show Your Passion for Tech: When you're writing your application, let your love for technology shine through! Talk about how you've used tech in your previous roles and how it can benefit businesses. We want to see that you’re excited about helping customers find the right products.
Highlight Your Coaching Skills: As a Business Customer Manager, you'll be leading a team, so make sure to showcase your coaching experience. Share examples of how you've inspired others and helped them grow. We love seeing candidates who can motivate and develop their colleagues!
Demonstrate Your B2B Experience: If you've got a background in B2B or retail, shout about it! Explain how your experience has prepared you for this role and how you’ve built relationships with local businesses. We’re looking for someone who knows how to connect with clients and drive sales.
Keep It Professional Yet Personal: While we want you to be professional, don’t forget to let your personality come through! Use a friendly tone and share a bit about yourself. We’re all about building a great team culture, so showing us who you are can really make your application stand out.
How to prepare for a job interview at Currys
✨Know Your Tech
As a Business Customer Manager, you'll be dealing with tech products daily. Make sure you brush up on the latest tech trends and how they can benefit businesses. This will not only impress your interviewers but also show that you're genuinely interested in helping customers.
✨Showcase Your Coaching Skills
Since coaching is a key part of this role, prepare examples of how you've successfully coached or mentored others in the past. Think about specific situations where your guidance led to improved performance or confidence in your team.
✨Build Relationships
Demonstrate your ability to build and maintain relationships. Share stories from your previous roles where you developed strong connections with clients or colleagues. Highlight how these relationships contributed to business success.
✨Emphasise Your Commercial Acumen
Be ready to discuss how you've identified commercial opportunities in the past. Prepare to talk about specific KPIs you've met or exceeded and how your actions directly contributed to those results. This will show that you understand the business side of things.
