At a Glance
- Tasks: Lead and coach customer service and delivery teams to ensure smooth operations.
- Company: Join Currys, a leading retailer with a focus on customer satisfaction.
- Benefits: Enjoy 30 days annual leave, a competitive pension scheme, and more.
- Other info: Be part of an inclusive culture with opportunities for growth.
- Why this job: Make a real difference by mentoring teams and enhancing customer experiences.
- Qualifications: Strong leadership skills and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Currys in Hanworth is hiring a First Line Manager to lead our Customer Services and Delivery teams.
You’ll coach drivers and warehouse staff, drive performance and ensure operations run smoothly.
You’ll work across departments to meet targets, uphold health and safety, and foster an inclusive culture.
You’ll mentor colleagues to deliver great customer service and resolve logistical challenges.
We offer 30 days annual leave (including Bank Holiday entitlement), a competitive pension scheme and
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We think you need these skills to ace Frontline Operations Manager - Customer Service & Delivery
Leadership Skills
Coaching Skills
Performance Management
Operational Management
Health and Safety Compliance
Cross-Departmental Collaboration
Customer Service Excellence
